# Portkey

> Production Stack for Gen AI Builders

- **Canonical URI:** https://www.vioscale.ai/software/portkey
- **Category:** MLOps & LLMOps Tools
- **Homepage:** https://portkey.ai
- **Also known as:** portkey
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-03T22:51:03.562Z

## Vioscale score

**80 / 100**, confidence 46% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 10 | 500 | ✓ |
| reliability | 50 | 12 | 600 | ✓ |
| capabilities | 100 | 32 | 3200 | ✓ |
| integrations | 0 | 18 | 0 | - |
| security_posture | 55 | 12 | 660 | ✓ |
| pricing_transparency | 100 | 16 | 1600 | ✓ |

## Pricing

_As of 2026-08-03, [verify at source](https://portkey.ai). Independently observed._

from $49/mo · Hybrid · Free tier

> Free tier for prototyping; Production at $49/month with $9 overage per 100k logs; Enterprise with custom pricing

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Developer | Free | ✓ | - |
| Production | $49/month | - | - |
| Enterprise | Contact sales | - | - |

### Developer

Perfect for prototyping and testing or evaluating enterprise POCs. Not suitable for production workloads.

**Included limits:** log_retention: 3 days, recorded_logs: 10k/mo, metrics_retention: 30 days

- Universal API, Fallbacks, Load Balancing, Retries
- Logs, Traces, Feedback, Custom Metadata, Filters
- 3 Prompt Templates, Playground, API Endpoints, Versioning, Variables
- Simple Caching
- Deterministic Guardrails
- Community Support

### Production

Great for teams ready to deploy LLM apps in production. Not recommended for organizations requiring custom security controls or data residency guarantees.

**Included limits:** overage_rate: $9 per 100k additional logs, log_retention: 30 days, recorded_logs: 100k/mo, metrics_retention: 90 days

- Universal API, Fallbacks, Load Balancing, Retries
- Logs, Traces, Feedback, Metadata, Filters, Alerts
- LLM & Partner Guardrails
- Unlimited Templates, Playground, API Endpoints, Versioning, Variables
- Role-Based Access Control, Service Account API Keys
- Production Support
- Simple & Semantic Caching

### Enterprise (Contact sales)

Built for organizations with complex compliance needs and high-volume production workloads. Full Portkey feature set with enterprise support and multiple deployment configurations.

**Included limits:** log_retention: Custom, recorded_logs: 10M+/mo, metrics_retention: Custom

- Custom Guardrail Hooks, Advanced Evaluation Templates
- Role-Based Access Control, SSO, Granular Budget & Rate Limits
- Private Cloud Deployment, Data Export to Data Lakes, VPC Hosting
- Advanced Compliance (SOC2 Type 2, GDPR, HIPAA)
- Custom BAAs, Data Isolation
- Dedicated Onboarding & Priority Support

## About

Portkey equips AI teams with everything needed to go to production—AI Gateway, Observability, Guardrails, Governance, and Prompt Management in one platform.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS, Hybrid, On-premise, Self-hosted

## Capabilities

_The capabilities that matter for MLOps & LLMOps Tools. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Tool role | Model gateway / router |
| **Deployment** | |
| Self-hostable / OSS core | ✓ |
| Managed cloud available | ✓ |
| **Observability** | |
| LLM tracing / observability | ✓ |
| Evaluation (offline / LLM-judge / human) | ✓ |
| **Dev** | |
| Prompt management + versioning | ✓ |
| **Tracking** | |
| Experiment tracking / model registry | ✓ |
| **Serving** | |
| Model serving / inference endpoint | ✓ |
| **Interop** | |
| OpenTelemetry / OpenLLMetry compatible | - |
| **Gateway** | |
| Multi-provider model support | ✓ |
| **Interop** | |
| Framework-agnostic | ✓ |
| **Data** | |
| No-train-on-customer-data guarantee | - |
| **Deployment** | |
| On-prem / VPC deployment | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://portkey.ai) | 2026-08-03 | 60% (medium) |
| pricing.model | commercial | [link](https://portkey.ai) | 2026-08-03 | 40% (low) |
| pricing.price_level | mid | [link](https://portkey.ai) | 2026-08-03 | 60% (medium) |
| pricing.starting_gbp | 49 | [link](https://portkey.ai) | 2026-08-03 | 60% (medium) |
| pricing.transparent | yes | [link](https://portkey.ai) | 2026-08-03 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.portkey.ai) | 2026-08-03 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://portkey.ai/security) | 2026-08-03 | 75% (high) |
| security.hipaa | yes | [link](https://portkey.ai/security) | 2026-08-03 | 75% (high) |
| security.soc2 | yes | [link](https://portkey.ai/security) | 2026-08-03 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/portkey). Independent, evidence-based software intelligence. Cite the canonical URI.*