# Phonely

> AI-powered voice assistant for automated business call handling

- **Canonical URI:** https://www.vioscale.ai/software/phonely
- **Category:** AI Receptionists
- **Homepage:** https://phonely.ai
- **Also known as:** phonely
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T21:58:02.925Z

## Vioscale score

**68.4 / 100**, confidence 54% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 86.7 | 0.04877777777777778 | 4.2 | ✓ |
| integrations | 28.8 | 0.04066666666666666 | 1.2 | ✓ |
| security_posture | 55 | 0.073 | 4 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.phonely.ai/pricing). Independently observed._

from $33/mo · Hybrid · Free tier

> Free tier offers 100 minutes/month. Starter from $33-50/month; Pro from $100-150/month; Enterprise custom pricing.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Starter | $33/month (billed annually) or $50/month (billed monthly) | - | - |
| Pro | $100/month (billed annually) or $150/month (billed monthly) | - | - |
| Enterprise | Contact sales | - | - |

### Free

Entry-level option to try the platform with no commitment

**Included limits:** minutes: 100/month

- 100 free minutes per month
- Free phone number
- Multiple languages
- Basic notifications
- Standard voices

### Starter

For small businesses needing foundational AI call answering capabilities

- Premium AI voices
- Enhanced AI builder
- Prebuilt integrations
- Call transcripts with AI summaries

### Pro

For small to mid-sized businesses with higher call volume and advanced workflow needs

- Advanced integrations
- Outbound calling
- Priority support
- Web chat widget
- Reduced per-minute rates
- A/B testing

### Enterprise (Contact sales)

For large organizations needing custom deployment, security, and compliance configurations

- Custom integrations
- Dedicated onboarding team
- HIPAA-compliant deployment
- Custom telephony configuration
- Enterprise security options

## About

A cloud platform that enables businesses to automate inbound and outbound calls using AI agents, handling customer support, scheduling, lead qualification, and follow-up conversations across voice, SMS, and web chat channels.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (9)

_Independently observed._

- Google Calendar
- Zapier
- Slack
- Salesforce
- ClickUp
- Asana
- ClickSend SMS
- Able CDP
- Autoklose

## Capabilities

_The capabilities that matter for AI Receptionists. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Smb turnkey saas |
| Specialized industry verticals | Agnostic |
| Native appointment calendar booking and modification | ✓ |
| Sub second latency and barge in handling | ✓ |
| After hours missed call and overflow answering | ✗ |
| SMS text message follow up on voice intent | ✓ |
| Live human receptionist transfer and routing | ✓ |
| Multi lingual auto detection and answering | ✓ |
| Rag knowledge base for custom business faqs | ✓ |
| HIPAA compliance for medical booking | ✓ |
| SOC2 type ii | ✗ |
| ISO 27001 | ✗ |
| Pricing model | Flat monthly tiered by call volume |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 9 | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.model | freemium | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":33,"currency":"USD"}` | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.phonely.ai/privacy-policy) | 2026-08-25 | 75% (high) |
| security.hipaa | yes | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |
| security.soc2 | yes | [link](https://www.phonely.ai/pricing) | 2026-08-25 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/phonely). Independent, evidence-based software intelligence. Cite the canonical URI.*