# Optum (Optum360)

> Integrated healthcare services connecting patients, providers, and health plans

- **Canonical URI:** https://www.vioscale.ai/software/optum-optum360
- **Category:** Medical Billing Rcm
- **Homepage:** https://www.optum.com
- **Also known as:** optum-optum360
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-21T16:55:54.866Z

## Vioscale score

**24.3 / 100**, confidence 14% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 45.8 | 0.04877777777777778 | 2.2 | ✓ |
| integrations | 0 | 0.04066666666666666 | 0 | - |
| security_posture | 10 | 0.073 | 0.7 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

A comprehensive healthcare platform that combines patient care access, health management tools, pharmacy services, billing and financial management, and health information resources to make healthcare more accessible and affordable.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Capabilities

_The capabilities that matter for Medical Billing Rcm. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Automated claim scrubbing rules | - |
| Direct edi clearinghouse connections | - |
| Icd 10 and cpt coding assistance | - |
| Real time patient insurance eligibility verification | - |
| Automated denial management and appeal workflows | - |
| Patient statement generation and portal payments | ✓ |
| Medicare medicaid macra mips reporting | - |
| Era electronic remittance advice auto posting | - |
| HIPAA baas business associate agreement | ✓ |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` | [link](https://www.optum.com) | 2026-08-21 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.hipaa | yes | [link](https://www.optum.com) | 2026-08-21 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/optum-optum360). Independent, evidence-based software intelligence. Cite the canonical URI.*