# Open Loyalty

> API-first loyalty platform for building gamified customer retention programs

- **Canonical URI:** https://www.vioscale.ai/software/open-loyalty
- **Category:** Loyalty Programs
- **Homepage:** https://openloyalty.io
- **Also known as:** open-loyalty
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T12:24:44.411Z

## Vioscale score

**30.7 / 100**, confidence 60% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 49.5 | 0.073 | 3.6 | ✓ |
| capabilities | 74.7 | 0.04877777777777778 | 3.6 | ✓ |
| integrations | 8.7 | 0.04066666666666666 | 0.4 | ✓ |
| security_posture | 30 | 0.073 | 2.2 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.openloyalty.io/pricing). Independently observed._

Quote-based

> Contact for quote; pricing based on monthly active members

## About

A composable SaaS loyalty engine that integrates points systems, tier progressions, gamification, and 50+ behavioral mechanics into existing business systems via REST APIs, serving 100+ enterprise brands globally.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- AWS

## Capabilities

_The capabilities that matter for Loyalty Programs. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Point based reward balances | ✓ |
| Vip spend tier progressions | ✓ |
| In cart automatic point redemption | ✗ |
| Experiential non monetary rewards | ✓ |
| In store point of sale sync | ✓ |
| Gamification and birthday bonus points | ✗ |
| Shopify woocommerce ecommerce sync | ✗ |
| Square lightspeed POS sync | ✗ |
| Klaviyo mailchimp marketing sync | ✗ |
| SOC2 type ii | ✗ |
| ISO 27001 | ✓ |
| Pricing model | Active members tier |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |
| security.gdpr | yes | [link](https://www.openloyalty.io/privacy-policy) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"PL","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":["AU","AE","BR","CH","DE","GB","HK","KR","PL","SA","US"],"notAvailableCountries":[]}` | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.model | quote | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | no | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.99 | [link](https://www.openloyalty.io/pricing) | 2026-08-25 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/open-loyalty). Independent, evidence-based software intelligence. Cite the canonical URI.*