# New Relic

- **Canonical URI:** https://www.vioscale.ai/software/new-relic
- **Category:** APM Tools
- **Homepage:** https://newrelic.com/platform/application-monitoring
- **Also known as:** new-relic
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T14:18:36.156Z

## Vioscale score

**60.4 / 100**, confidence 63% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.047 | 3.8 | ✓ |
| reliability | 50 | 0.175 | 8.8 | ✓ |
| capabilities | 86.7 | 0.07 | 6.1 | ✓ |
| integrations | 83.2 | 0.094 | 7.8 | ✓ |
| security_posture | 15 | 0.129 | 1.9 | ✓ |
| pricing_transparency | 100 | 0.07 | 7 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://newrelic.com/platform/application-monitoring). Independently observed._

from $0.40/mo · Usage-based · Free tier

> From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | min 1 seats |
| Standard | $10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB | - | min 5 seats |
| Pro | $349/user/year or $418.80/user/month, $49/core user, $0.40/GB data | - | - |
| Enterprise | Contact sales | - | - |

### Free

Perpetual free tier with 100 GB/month of data ingest

**Included limits:** basic_users: Unlimited, data_ingest: 100 GB/month, full_platform_users: 1

- Access to 50+ capabilities
- Automatic logs obfuscation
- No credit card required

### Standard

For small teams looking to get started with observability

**Included limits:** data_ingest: 100 GB/month free, full_platform_users: 5

- Ticketed support
- 2 business days support response SLA
- SAML single sign-on
- Unlimited basic users

### Pro

For teams with more than five engineers and complex workloads

**Included limits:** data_ingest: 100 GB/month free, full_platform_users: None

- Unlimited full platform users
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Extended data retention
- Advanced admin capabilities

### Enterprise (Contact sales)

For at-scale organizations with advanced security and support needs

**Included limits:** full_platform_users: None

- Everything in Pro
- FedRAMP Moderate and HIPAA eligibility
- Priority ticket routing
- 1-hour critical initial support response SLA
- 24/7 dedicated support
- Data Plus & advanced security

### Add-ons

- **Data Plus** ($0.60 per GB)
- **Advanced Compute**

## About

End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (5)

_Independently observed._

- AWS
- Azure
- Google Cloud
- Kubernetes
- Prometheus

## Capabilities

_The capabilities that matter for APM Tools. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Instrumentation** | |
| Auto-instrumentation | ✓ |
| Distributed tracing | ✓ |
| **Insight** | |
| Service map | ✓ |
| Code / continuous profiling | - |
| Database monitoring | - |
| Error analytics | ✓ |
| Real-user monitoring | ✓ |
| **Intelligence** | |
| Anomaly / root-cause AI | ✓ |
| **Standards** | |
| OpenTelemetry support | OTel-native |
| **Core** | |
| Language agents | - |
| **Deployment** | |
| Hosting | Cloud only |
| **Insight** | |
| SLO / error-budget tracking | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 780 | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 48% (low) |
| pricing.model | freemium | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 80% (high) |
| pricing.price_level | low | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 60% (medium) |
| pricing.starting_gbp | 0.4 | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 60% (medium) |
| pricing.transparent | yes | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.hipaa | yes | [link](https://newrelic.com/trust) | 2026-08-05 | 75% (high) |
| security.disclosure_policy | yes | [link](https://newrelic.com/.well-known/security.txt) | 2026-08-05 | 60% (medium) |
| security.fedramp | yes | [link](https://newrelic.com/trust) | 2026-08-05 | 75% (high) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.newrelic.com) | 2026-08-05 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://newrelic.com/platform/application-monitoring) | 2026-08-05 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/new-relic). Independent, evidence-based software intelligence. Cite the canonical URI.*