# Mews

> A unified platform that streamlines the complete guest experience and property operations from reservation through checkout

- **Canonical URI:** https://www.vioscale.ai/software/mews
- **Category:** Hotel Property Management
- **Homepage:** https://www.mews.com
- **Also known as:** mews
- **Profile claimed by vendor:** no
- **Last updated:** 2026-10-05T12:48:25.691Z

## vioscaleAI score

**61.9 / 100**, confidence 25% (low). Computed 2026-10-05.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.105 | 0 | - |
| reliability | 45 | 0.063 | 2.8 | ✓ |
| capabilities | 86.7 | 0.043 | 3.7 | ✓ |
| integrations | 86.3 | 0.049 | 4.2 | ✓ |
| security_posture | 90 | 0.042 | 3.8 | ✓ |
| pricing_transparency | 0 | 0.094 | 0 | - |

## About

A cloud-native property management system that integrates reservations, payments, housekeeping, guest services, and revenue management into one platform. It serves a variety of hospitality businesses and connects with over 1000 third-party systems through open APIs.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (15)

_Independently observed._

- POS systems
- F&B systems
- CRM systems
- Loyalty programs
- Door locks
- Guest messaging
- Booking engines
- Accounting systems
- Payment terminals
- SiteMinder — channel_manager (native)
- Mews POS — payments (native, bi-directional)
- Digital check-in kiosks (outbound)
- Accounting/Buchhaltung systems (bi-directional)
- Guest messaging platforms — communication (outbound)
- Virtual concierge apps (outbound)

## Capabilities

_The capabilities that matter for Hotel Property Management. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Cloud web app |
| Native channel manager ota sync | ✓ |
| Contactless mobile check in and pre arrival | ✓ |
| Digital key and rfid lock integration assa abloy | ✗ |
| Housekeeping and maintenance dispatch app | ✗ |
| Group block and corporate contract rates | ✓ |
| Automated revenue yield management | ✓ |
| Restaurant POS integration for room charges | ✓ |
| Spa and activity scheduling modules | ✗ |
| Gds sabre amadeus distribution | ✗ |
| SOC2 type ii | ✓ |
| ISO 27001 | ✓ |
| Pricing model | - |

## Security & compliance

| Certification | Status | Valid until | Auditor |
|---|---|---|---|
| SOC 2 Type II (Type II) | active | - | - |
| ISO 27001 | active | - | - |
| PCI DSS | active | - | - |
| GDPR | active | - | - |
| NF525 | active | - | - |
| PSD2 | active | - | - |

## FAQ

### What is Mews?

A unified operating system for hotels and hospitality businesses that integrates reservations, payments, housekeeping, and guest management. Designed for properties of all sizes, from boutique hotels to hostels and serviced apartments. It is indexed under Hotel Property Management.

_Source: [https://www.mews.com](https://www.mews.com)._

### What platforms does Mews support?

We have confirmed browser-based access to Mews. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

_Source: [https://www.mews.com/de/ressourcen/webinare/flexible-pricing](https://www.mews.com/de/ressourcen/webinare/flexible-pricing)._

### Can Mews be self-hosted?

We have only confirmed a cloud / SaaS deployment for Mews, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

_Source: [https://www.mews.com](https://www.mews.com)._

### What does Mews integrate with?

We have confirmed 10 integrations for Mews, including POS systems, F&B systems, CRM systems, Loyalty programs, Door locks, Guest messaging, Booking engines and Accounting systems, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.

_Source: [https://www.mews.com](https://www.mews.com)._

### What security certifications does Mews have?

We have independently confirmed SOC 2, ISO 27001 and GDPR for Mews. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mews not holding them. Always confirm compliance directly before you rely on it.

_Source: [https://www.mews.com/de/security-at-mews](https://www.mews.com/de/security-at-mews)._


## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.mews.com) | 2026-08-23 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1,000 | [link](https://www.mews.com/de/ressourcen/webinare/flexible-pricing) | 2026-10-05 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.9 | [link](https://www.mews.com/de/ressourcen/webinare/flexible-pricing) | 2026-10-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.mews.com) | 2026-09-07 | 60% (medium) |
| security.gdpr | yes | [link](https://www.mews.com/de/security-at-mews) | 2026-10-05 | 75% (high) |
| security.iso27001 | yes | [link](https://www.mews.com/de/security-at-mews) | 2026-10-05 | 75% (high) |
| security.pci | yes | [link](https://www.mews.com/de/security-at-mews) | 2026-10-05 | 75% (high) |
| security.soc2 | yes | [link](https://www.mews.com/de/security-at-mews) | 2026-10-05 | 75% (high) |
| security.trust_center | https://www.mews.com/de/security-at-mews | [link](https://www.mews.com/de/ressourcen/webinare/flexible-pricing) | 2026-10-05 | 60% (medium) |

### content

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| content.faq | `[{"answer":"A unified operating system for hotels and hospitality businesses that integrates reservations, payments, housekeeping, and guest management. Designed for properties of all sizes, from boutique hotels to hostels and serviced apartments. It is indexed under Hotel Property Management.","source":"https://www.mews.com","question":"What is Mews?","confidence":0.6},{"answer":"We have confirmed browser-based access to Mews. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.mews.com/de/ressourcen/webinare/flexible-pricing","question":"What platforms does Mews support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Mews, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mews.com","question":"Can Mews be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Mews, including POS systems, F&B systems, CRM systems, Loyalty programs, Door locks, Guest messaging, Booking engines and Accounting systems, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.mews.com","question":"What does Mews integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Mews. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mews not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mews.com/de/security-at-mews","question":"What security certifications does Mews have?","confidence":0.7}]` | [link](https://www.mews.com) | 2026-09-10 | 62% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.mews.com/de/ressourcen/webinare/flexible-pricing) | 2026-10-05 | 75% (high) |

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*Source: vioscaleAI (https://www.vioscale.ai/software/mews). Independent, evidence-based software intelligence. Cite the canonical URI.*