# Mailgun

- **Canonical URI:** https://www.vioscale.ai/software/mailgun
- **Category:** Communication APIs
- **Homepage:** https://www.mailgun.com
- **Also known as:** mailgun
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T14:18:05.336Z

## Vioscale score

**69 / 100**, confidence 49% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.047 | 3.8 | ✓ |
| reliability | 50 | 0.175 | 8.8 | ✓ |
| capabilities | 67.1 | 0.07 | 4.7 | ✓ |
| integrations | 0 | 0.094 | 0 | - |
| security_posture | 75 | 0.129 | 9.7 | ✓ |
| pricing_transparency | 100 | 0.07 | 7 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://www.mailgun.com). Independently observed._

from $1.10/mo · Hybrid · Free tier · 30-day trial

> From $15/mo. Free tier with 100 emails/day.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Basic | $15/mo, 10,000 emails/mo | - | - |
| Foundation | $35/mo (after 1 month free), 50,000 emails/mo | - | - |
| Scale | $90/mo (after 1 month free), 100,000 emails/mo | - | - |
| Enterprise | Contact sales | - | - |

### Free

**Included limits:** events: 100 emails/day

- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
- 1 custom sending domain
- Tracking, analytics, and webhooks
- 2 API keys
- Email analytics and reporting
- 1 day log retention
- 1 inbound route

### Basic

**Included limits:** events: 10,000 emails/mo

- No daily email limit
- Monthly email overage options
- RESTful email APIs and SMTP relay
- 1 custom sending domain
- Tracking, analytics, and webhooks
- 2 API keys
- Email analytics and reporting
- 1 day log retention
- 5 inbound routes
- Extra emails from $1.80/1,000 emails

### Foundation

**Included limits:** events: 50,000 emails/mo

- Free for 1 month trial
- Everything on Basic plus
- Full access to RESTful email APIs and SMTP relays
- 1,000 custom sending domains
- Email template builder and API
- Tracking, analytics, and webhooks
- 5 days log retention
- 1 day message retention
- Full access to inbound routing
- Extra emails from $1.30/1,000 emails
- Extra validations from $1.20/100 validations

### Scale

**Included limits:** events: 100,000 emails/mo, email_validations: 5,000

- Free for 1 month trial
- Everything on Foundation plus
- SAML SSO
- 5,000 email validations included
- Dedicated IP pools
- Send time optimization
- Live phone & chat support
- 30 days log retention
- Up to 7 days message retention
- Schedule and send analytics reports
- Extra emails from $1.10/1,000 emails
- Extra validations from $0.80/100 validations

### Enterprise (Contact sales)

Custom high-volume email delivery solution

- Everything in Scale plan
- Custom features
- Deliverability Services
- Rapid Fire Burst Sending SLA

## About

A transactional email delivery platform providing API and SMTP services for sending, receiving, and tracking emails, with integrated deliverability optimization, email validation, and testing tools.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Capabilities

_The capabilities that matter for Communication APIs. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Channels** | |
| SMS | - |
| Voice | - |
| WhatsApp | - |
| RCS | - |
| Transactional email | ✓ |
| Video / real-time | - |
| In-app chat | - |
| Verify / OTP / 2FA | - |
| **Messaging** | |
| Two-way messaging | ✓ |
| **Reach** | |
| Geographic coverage | Global |
| **Delivery** | |
| Email deliverability tools | ✓ |
| **Commercial** | |
| Published per-unit pricing | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.mailgun.com) | 2026-08-05 | 48% (low) |
| pricing.model | freemium | [link](https://www.mailgun.com) | 2026-08-05 | 80% (high) |
| pricing.price_level | low | [link](https://www.mailgun.com) | 2026-08-05 | 60% (medium) |
| pricing.starting_gbp | 1.1 | [link](https://www.mailgun.com) | 2026-08-05 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.mailgun.com) | 2026-08-05 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.mailgun.com) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.mailgun.com) | 2026-08-01 | 60% (medium) |
| security.gdpr | yes | [link](https://www.mailgun.com/security) | 2026-08-05 | 75% (high) |
| security.iso27001 | yes | [link](https://www.mailgun.com/security) | 2026-08-05 | 75% (high) |
| security.soc2 | yes | [link](https://www.mailgun.com/security) | 2026-08-05 | 75% (high) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.mailgun.com) | 2026-08-05 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/mailgun). Independent, evidence-based software intelligence. Cite the canonical URI.*