# Loops

> Email marketing and lifecycle automation platform for SaaS teams

- **Canonical URI:** https://www.vioscale.ai/software/loops
- **Category:** Email Delivery Infrastructure
- **Homepage:** https://loops.so
- **Also known as:** loops
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T12:23:13.182Z

## Vioscale score

**64.7 / 100**, confidence 54% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 86.7 | 0.04877777777777778 | 4.2 | ✓ |
| integrations | 22.4 | 0.04066666666666666 | 0.9 | ✓ |
| security_posture | 45 | 0.073 | 3.3 | ✓ |
| pricing_transparency | 80 | 0.084 | 6.7 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://loops.so/pricing). Independently observed._

Usage-based · Free tier

> Free to start. Paid plans based on subscribed contacts; no additional charge for sends or team seats.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |

### Free

For early products and smaller audiences

**Included limits:** sends: 4,000/month, rate_limit: 10 emails/second, subscribed_contacts: 1,000

- Up to 4,000 sends/month
- Up to 10 emails per second
- All features included
- Includes Loops footer branding

## About

A cloud-based email platform for software companies to build and manage marketing, transactional, and lifecycle emails. Integrates with agents and your product stack to automate customer journeys based on user behavior and events.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS

## Integrations (5)

_Independently observed._

- Supabase
- Zapier
- Stripe
- Claude
- Polar

## Capabilities

_The capabilities that matter for Email Delivery Infrastructure. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Saas |
| Rest API sending | ✓ |
| Smtp relay | ✓ |
| Inbound email parsing | ✗ |
| Dedicated ip available | ✓ |
| Bounce complaint handling | ✓ |
| Open click tracking | ✓ |
| Marketing template builder | ✓ |
| Webhook event streaming | ✓ |
| HIPAA compliant | ✗ |
| SOC2 type ii | ✗ |
| ISO 27001 | ✗ |
| Pricing model | Usage based |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://loops.so/pricing) | 2026-08-25 | 60% (medium) |
| pricing.model | freemium | [link](https://loops.so/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | low | [link](https://loops.so/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://loops.so/pricing) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://loops.so) | 2026-08-17 | 48% (low) |
| security.gdpr | yes | [link](https://loops.so/examples/privacy-policy-and-terms-of-service-update-email-examples) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 5 | [link](https://loops.so/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://loops.so/pricing) | 2026-08-25 | 50% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/loops). Independent, evidence-based software intelligence. Cite the canonical URI.*