# Keap > Sales and marketing automation platform for small business growth - **Canonical URI:** https://www.vioscale.ai/software/keap - **Category:** CRM Software - **Vendor:** Keap - **Homepage:** https://www.keap.com - **Also known as:** keap - **Profile claimed by vendor:** no - **Last updated:** 2026-08-16T20:57:32.462Z ## Vioscale score **59.7 / 100**, confidence 36% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_ Composite of weighted, independently-sourced signals (no user reviews, no vendor payment). | Signal | Score | Weight | Contribution | Evidence present | |---|--:|--:|--:|:--:| | price_level | 25 | 0.052 | 1.3 | ✓ | | reliability | 0 | 0.073 | 0 | - | | capabilities | 100 | 0.04877777777777778 | 4.9 | ✓ | | integrations | 24.3 | 0.04066666666666666 | 1 | ✓ | | security_posture | 5 | 0.073 | 0 | - | | pricing_transparency | 75 | 0.084 | 6.3 | ✓ | ## Pricing _As of 2026-08-16, [verify at source](https://keap.com/pricing). Independently observed._ from $299/mo · Subscription > $299/month. Includes full platform access. | Plan | Price | Free | Commitment | |---|---|:--:|---| | Keap | $299/month (billed at $2,988/year) | - | - | ### Keap - Contact management - Contact segmentation with tags - Tasks and notes - Company records - Custom fields - Contact lists and filters - Lead scoring - Automation history - Customizable dashboard - Landing pages - Multi-page sales funnels - Forms - Email marketing - Email broadcasts - 1:1 email sync with Gmail/Outlook - Newsletters - AI Content Assistant - AI Automation Assistant - SMS text messaging - Mobile app - Lead source tracking - Sales pipeline - Appointment scheduler - Quotes - Invoices - Checkout forms - Order bumps - Promo codes - Payment processing - Internal forms - Google reviews - Third-party integrations - Employee reminders - Task management ## About A comprehensive CRM and automation solution that combines contact management, sales pipeline tracking, and marketing campaigns to help small businesses reduce manual work and accelerate revenue growth. _Independently observed._ ## Platform & deployment - **Platforms:** Web - **Deployment:** Cloud / SaaS ## Integrations (6) _Independently observed._ - Gmail - Outlook - PayPal - Stripe - Eway - Google My Business ## Capabilities _The capabilities that matter for CRM Software. "-" = undocumented, not absent._ | Capability | Supported | |---|:--:| | **Core** | | | Contact & account management | ✓ | | Deal / pipeline management | ✓ | | Lead scoring | ✓ | | **Communication** | | | Email sync & tracking | ✓ | | **Automation** | | | Marketing automation | ✓ | | Workflow automation | ✓ | | **Insight** | | | Reporting & dashboards | ✓ | | Sales forecasting | ✗ | | **Access** | | | Native mobile app | ✓ | | **Extensibility** | | | Public API | ✓ | | Custom fields & objects | ✓ | ## FAQ ### What is Keap? Keap is a CRM and business automation platform that combines contact management, sales tools, and marketing capabilities. It's trusted by over 200,000 businesses and is designed to help small businesses automate their customer relationships, sales processes, and marketing efforts. _Source: [https://www.keap.com](https://www.keap.com)._ ### What features does Keap include? Keap offers contact management with segmentation and tagging, CRM functions like notes and tasks, and marketing automation. Additional features include email and SMS marketing, sales automation, lead capture and management, appointment scheduling, pipeline management, and reporting dashboards. _Source: [https://www.keap.com](https://www.keap.com)._ ### How is Keap priced? Keap operates on a subscription-based pricing model with monthly and annual billing options. The base plan supports up to 50,000 contacts and includes all platform features; there is no free tier. _Source: [https://www.keap.com](https://www.keap.com)._ ### Is there a free tier or free trial? Keap does not offer a free tier, so there is no zero-cost option to explore the platform. All access requires a paid subscription available on monthly or annual billing terms. _Source: [https://www.keap.com](https://www.keap.com)._ ### What devices and platforms can I use Keap on? Keap is cloud-based and accessible through a web browser on any device. The platform also includes a dedicated mobile app for managing your business on the go. _Source: [https://www.keap.com](https://www.keap.com)._ ### What automation capabilities does Keap provide? Keap includes marketing automation for campaigns and broadcasts, sales automation to streamline the sales process, and workflow automation for business processes. Automation extends across multiple channels including email, SMS, and integrated communications. _Source: [https://www.keap.com](https://www.keap.com)._ ### What communication tools are built into Keap? Keap integrates email marketing, one-to-one email communication, and SMS text messaging directly into the platform. These communication channels work with the automation features to enable coordinated multi-channel outreach. _Source: [https://www.keap.com](https://www.keap.com)._ ### How many contacts can I manage with Keap? The base plan supports up to 50,000 contacts and includes the full platform feature set. Customers requiring a larger contact database should contact Keap's sales team to discuss available options. _Source: [https://www.keap.com](https://www.keap.com)._ ## Facts Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule. ### pricing | Attribute | Value | Source | Retrieved | Confidence | |---|---|---|---|---| | pricing.free_tier | no | [link](https://keap.com/pricing) | 2026-08-16 | 60% (medium) | | pricing.model | commercial | [link](https://keap.com/pricing) | 2026-08-16 | 60% (medium) | | pricing.price_level | high | [link](https://keap.com/pricing) | 2026-08-16 | 60% (medium) | | pricing.transparent | yes | [link](https://keap.com/pricing) | 2026-08-16 | 60% (medium) | ### content | Attribute | Value | Source | Retrieved | Confidence | |---|---|---|---|---| | content.faq | `[{"answer":"Keap is a CRM and business automation platform that combines contact management, sales tools, and marketing capabilities. It's trusted by over 200,000 businesses and is designed to help small businesses automate their customer relationships, sales processes, and marketing efforts.","source":"https://www.keap.com","question":"What is Keap?","confidence":0.9},{"answer":"Keap offers contact management with segmentation and tagging, CRM functions like notes and tasks, and marketing automation. Additional features include email and SMS marketing, sales automation, lead capture and management, appointment scheduling, pipeline management, and reporting dashboards.","source":"https://www.keap.com","question":"What features does Keap include?","confidence":0.95},{"answer":"Keap operates on a subscription-based pricing model with monthly and annual billing options. The base plan supports up to 50,000 contacts and includes all platform features; there is no free tier.","source":"https://www.keap.com","question":"How is Keap priced?","confidence":0.95},{"answer":"Keap does not offer a free tier, so there is no zero-cost option to explore the platform. All access requires a paid subscription available on monthly or annual billing terms.","source":"https://www.keap.com","question":"Is there a free tier or free trial?","confidence":0.95},{"answer":"Keap is cloud-based and accessible through a web browser on any device. The platform also includes a dedicated mobile app for managing your business on the go.","source":"https://www.keap.com","question":"What devices and platforms can I use Keap on?","confidence":0.9},{"answer":"Keap includes marketing automation for campaigns and broadcasts, sales automation to streamline the sales process, and workflow automation for business processes. Automation extends across multiple channels including email, SMS, and integrated communications.","source":"https://www.keap.com","question":"What automation capabilities does Keap provide?","confidence":0.9},{"answer":"Keap integrates email marketing, one-to-one email communication, and SMS text messaging directly into the platform. These communication channels work with the automation features to enable coordinated multi-channel outreach.","source":"https://www.keap.com","question":"What communication tools are built into Keap?","confidence":0.95},{"answer":"The base plan supports up to 50,000 contacts and includes the full platform feature set. Customers requiring a larger contact database should contact Keap's sales team to discuss available options.","source":"https://www.keap.com","question":"How many contacts can I manage with Keap?","confidence":0.9}]` | [link](https://www.keap.com) | 2026-07-31 | 93% (high) | ### integrations | Attribute | Value | Source | Retrieved | Confidence | |---|---|---|---|---| | integrations.count | 6 | [link](https://keap.com/pricing) | 2026-08-16 | 60% (medium) | ### market | Attribute | Value | Source | Retrieved | Confidence | |---|---|---|---|---| | market.availability | `{"hqCountry":"US","primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":["BR","IT","CH","VN"]}` | [link](https://keap.com/pricing) | 2026-08-16 | 75% (high) | ### security | Attribute | Value | Source | Retrieved | Confidence | |---|---|---|---|---| | security.gdpr | yes | [link](https://keap.com/pricing) | 2026-08-16 | 60% (medium) | --- *Source: Vioscale (https://www.vioscale.ai/software/keap). Independent, evidence-based software intelligence. Cite the canonical URI.*