# Infomedia Superservice

> Automotive parts and service software using OEM data and customer intelligence

- **Canonical URI:** https://www.vioscale.ai/software/infomedia-superservice
- **Category:** Auto Parts Inventory
- **Homepage:** https://www.infomedia.com.au/
- **Also known as:** infomedia-superservice
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-24T13:29:42.130Z

## Vioscale score

**41.1 / 100**, confidence 15% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 57.8 | 0.04877777777777778 | 2.8 | ✓ |
| integrations | 0 | 0.04066666666666666 | 0 | - |
| security_posture | 30 | 0.073 | 2.2 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

Cloud-based platform that enables automotive manufacturers and dealers to increase genuine parts sales, streamline workshop operations, and deliver personalized customer experiences through integrated data analytics, ecommerce, and service management tools.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Capabilities

_The capabilities that matter for Auto Parts Inventory. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Enterprise cloud |
| Target market | Aftermarket new parts |
| Aces pies industry standard cataloging | - |
| Hollander interchange cross reference lookup | - |
| Year make model engine ymme search filters | ✓ |
| Core charge tracking and return refund math | - |
| B2B wholesale e commerce portal nexpart | ✓ |
| Edi electronic data interchange supplier sync | - |
| Barcode bin location and supersession chains | - |
| Local delivery routing for hot shot drivers | - |
| SOC2 type ii | ✗ |
| ISO 27001 | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.infomedia.com.au/news/infomedia-achieves-iso27001-security-compliance/) | 2026-08-24 | 75% (high) |
| security.gdpr | yes | [link](https://www.infomedia.com.au/news/infomedia-achieves-iso27001-security-compliance/) | 2026-08-24 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.infomedia.com.au/) | 2026-08-23 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"AU","primaryMarkets":["AU","US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.infomedia.com.au/) | 2026-08-24 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/infomedia-superservice). Independent, evidence-based software intelligence. Cite the canonical URI.*