# ilert

> AI-powered incident management platform that routes alerts to the right responders and automates incident response workflows.

- **Canonical URI:** https://www.vioscale.ai/software/ilert
- **Category:** On Call Management
- **Homepage:** https://www.ilert.com
- **Also known as:** ilert
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T15:52:58.740Z

## Vioscale score

**71.7 / 100**, confidence 73% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.052 | 4.2 | ✓ |
| reliability | 99.5 | 0.073 | 7.3 | ✓ |
| capabilities | 96 | 0.04877777777777778 | 4.7 | ✓ |
| integrations | 39.7 | 0.04066666666666666 | 1.6 | ✓ |
| security_posture | 30 | 0.073 | 2.2 | ✓ |
| pricing_transparency | 80 | 0.084 | 6.7 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.ilert.com/pricing). Independently observed._

Subscription · Free tier

> From per user/month billed annually. Free tier for up to 5 users. Enterprise plan available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |

### Free

Essential alerting for small teams

**Included limits:** users: 5

- Email notifications
- Push notifications
- SMS and voice notifications
- On-call schedules

### Add-ons

- **Stakeholder**

## About

An integrated platform for managing incidents through intelligent alert routing, on-call scheduling, and status communications. Uses AI to analyze incidents, reduce alert noise, and propose remediation steps.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (23)

_Independently observed._

- ServiceNow
- Jira Service Management
- Autotask
- Slack
- Microsoft Teams
- Google Chat
- Sysdig
- Cortex XSOAR
- CrowdStrike
- AWS GuardDuty
- Search Guard
- Google Security Command Center
- PA Prisma Cloud
- Apica
- Netdata
- IT-Conductor
- Telegram
- WhatsApp
- Terraform
- GitHub
- Kubernetes
- OpenNMS
- Datadog

## Capabilities

_The capabilities that matter for On Call Management. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Saas |
| SMS alerting | ✓ |
| Voice call alerting | ✓ |
| Mobile app push | ✓ |
| Escalation policies | ✓ |
| Shift schedule management | ✓ |
| Holiday vacation overrides | ✓ |
| Alert routing rules | ✓ |
| Slack teams integration | ✓ |
| Incident response module | ✓ |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | Freemium |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.ilert.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.model | freemium | [link](https://www.ilert.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | low | [link](https://www.ilert.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.ilert.com/pricing) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.ilert.com) | 2026-08-17 | 48% (low) |
| security.gdpr | yes | [link](https://www.ilert.com/use-cases/security-incident-response) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 23 | [link](https://www.ilert.com/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"DE","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.ilert.com/pricing) | 2026-08-25 | 75% (high) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.99 | [link](https://www.ilert.com/pricing) | 2026-08-25 | 60% (medium) |
| reliability.status_page | yes | [link](https://www.ilert.com/product/status-pages) | 2026-08-25 | 60% (medium) |

---
*Source: Vioscale (https://www.vioscale.ai/software/ilert). Independent, evidence-based software intelligence. Cite the canonical URI.*