# HubSpot Live Chat

> Real-time chat software that connects with website visitors to generate leads and provide customer support

- **Canonical URI:** https://www.vioscale.ai/software/hubspot-live-chat
- **Category:** Live Chat
- **Homepage:** https://www.hubspot.com/products/crm/live-chat
- **Also known as:** hubspot-live-chat
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T13:50:00.839Z

## Vioscale score

**71.5 / 100**, confidence 25% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 100 | 0.052 | 5.2 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 17.3 | 0.04066666666666666 | 0.7 | ✓ |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 80 | 0.084 | 6.7 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.hubspot.com/company-news/hubspot-announces-pricing-of-public-offering-of-common-stock). Independently observed._

Free · Free tier

> Free tier available

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Live Chat | Free | ✓ | - |

### Live Chat

- Real-time customer support
- Chat automation and routing
- Built-in chatbots
- Integration with HubSpot CRM
- Chat history logging
- Slack integration
- Mobile app access

## About

A web-based chat tool that enables live conversations with website visitors, automatically stores chat history in a CRM system, and includes built-in chatbots and conversation routing to streamline team responses.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (3)

_Independently observed._

- Slack
- HubSpot CRM
- HubSpot Mobile App

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 3 | [link](https://www.hubspot.com/company-news/hubspot-announces-pricing-of-public-offering-of-common-stock) | 2026-08-19 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.hubspot.com/company-news/hubspot-announces-pricing-of-public-offering-of-common-stock) | 2026-08-19 | 60% (medium) |
| pricing.model | free | [link](https://www.hubspot.com/company-news/hubspot-announces-pricing-of-public-offering-of-common-stock) | 2026-08-19 | 60% (medium) |
| pricing.price_level | free | [link](https://www.hubspot.com/company-news/hubspot-announces-pricing-of-public-offering-of-common-stock) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.hubspot.com/company-news/hubspot-announces-pricing-of-public-offering-of-common-stock) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.hubspot.com/careers-blog/trust-by-design-how-leaders-create-the-conditions-for-openness-in-the-workplace) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/hubspot-live-chat). Independent, evidence-based software intelligence. Cite the canonical URI.*