# Helpjuice

> A centralized platform for organizing company documentation and enabling fast self-service for employees and customers

- **Canonical URI:** https://www.vioscale.ai/software/helpjuice
- **Category:** Knowledge Base
- **Homepage:** https://helpjuice.com/
- **Also known as:** helpjuice
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T12:22:37.180Z

## Vioscale score

**39.5 / 100**, confidence 41% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 91.6 | 0.04877777777777778 | 4.5 | ✓ |
| integrations | 57.6 | 0.04066666666666666 | 2.3 | ✓ |
| security_posture | 40 | 0.073 | 2.9 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://helpjuice.com/pricing). Independently observed._

Subscription · 14-day trial

## About

A knowledge base platform that consolidates FAQs, documentation, and internal processes in a searchable hub with AI-powered features. It helps organizations reduce support tickets and onboarding time by making information instantly accessible across teams.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- Slack

## Capabilities

_The capabilities that matter for Knowledge Base. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Public customer facing help center | ✓ |
| Internal employee facing role security | ✓ |
| Multilingual article translation versioning | ✓ |
| In app contextual help widget embed | ✗ |
| Ticket deflection analytics and failed search tracking | ✓ |
| Content staleness and review expiration reminders | ✓ |
| Markdown and wysiwyg rich text editor | ✓ |
| Custom domain cname and css branding | ✓ |
| Chatbots and AI agent ingestion API | ✓ |
| SOC2 type ii | ✗ |
| ISO 27001 | ✗ |
| Pricing model | Tiered subscription |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://helpjuice.com/) | 2026-08-17 | 48% (low) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 100 | [link](https://helpjuice.com/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://helpjuice.com/pricing) | 2026-08-25 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://helpjuice.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.model | commercial | [link](https://helpjuice.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | unknown | [link](https://helpjuice.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | no | [link](https://helpjuice.com/pricing) | 2026-08-25 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/helpjuice). Independent, evidence-based software intelligence. Cite the canonical URI.*