# HappyFox

> Help desk and customer support ticketing platform for managing conversations and support workflows across teams

- **Canonical URI:** https://www.vioscale.ai/software/happyfox
- **Category:** Help Desk
- **Homepage:** https://www.happyfox.com
- **Also known as:** happyfox
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T12:22:26.043Z

## Vioscale score

**52.1 / 100**, confidence 42% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 20.1 | 0.04066666666666666 | 0.8 | ✓ |
| security_posture | 45 | 0.073 | 3.3 | ✓ |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.happyfox.com/live-chat/live-chat-pricing/). Independently observed._

from $29/mo · Subscription · 14-day trial

> From $29/mo with 14-day free trial. Unlimited agents on all plans.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Starting Plan | $29/mo with unlimited agents | - | - |

### Starting Plan

- Unlimited agents

### Add-ons

- **HappyFox Web Messaging** ($19/agent/mo)

## About

A cloud-based support management system that enables organizations to handle customer inquiries, IT support requests, and internal service management through unified ticketing, live chat, and automation capabilities.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (4)

_Independently observed._

- Slack
- Facebook Messenger
- Gmail
- Microsoft Teams

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":29,"currency":"USD"}` | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://www.happyfox.com) | 2026-08-17 | 48% (low) |
| security.gdpr | yes | [link](https://www.happyfox.com/privacy-policy/pp-archive-20210309/) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 4 | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.happyfox.com/live-chat/live-chat-pricing/) | 2026-08-25 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/happyfox). Independent, evidence-based software intelligence. Cite the canonical URI.*