# GoTo Resolve

> Cloud-based IT management platform for monitoring, securing, and supporting employee devices

- **Canonical URI:** https://www.vioscale.ai/software/goto-resolve
- **Category:** Remote Access
- **Homepage:** https://www.goto.com/it-management/resolve
- **Also known as:** goto-resolve
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T18:29:52.055Z

## Vioscale score

**31.9 / 100**, confidence 30% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 50 | 0.073 | 3.7 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 13.7 | 0.04066666666666666 | 0.6 | ✓ |
| security_posture | 0 | 0.073 | 0 | - |
| pricing_transparency | 25 | 0.084 | 2.1 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.goto.com/pricing/connect). Independently observed._

Quote-based

## About

A unified endpoint management solution combining remote monitoring, device support, security controls, and helpdesk capabilities to help IT teams manage company devices across Windows, Mac, and mobile platforms.

_Independently observed._

## Platform & deployment

- **Platforms:** macOS, Web, Android, Windows
- **Deployment:** Cloud / SaaS

## Integrations (2)

_Independently observed._

- ServiceNow
- Zendesk

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.goto.com/it-management/resolve) | 2026-08-17 | 48% (low) |
| pricing.model | quote | [link](https://www.goto.com/pricing/connect) | 2026-08-19 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.goto.com/pricing/connect) | 2026-08-19 | 60% (medium) |
| pricing.transparent | no | [link](https://www.goto.com/pricing/connect) | 2026-08-19 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 2 | [link](https://www.goto.com/pricing/connect) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.goto.com/pricing/connect) | 2026-08-19 | 75% (high) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://www.goto.com/pricing/connect) | 2026-08-19 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/goto-resolve). Independent, evidence-based software intelligence. Cite the canonical URI.*