# Goodcall

> An AI phone agent that automates inbound customer calls and appointment scheduling

- **Canonical URI:** https://www.vioscale.ai/software/goodcall
- **Category:** Voice AI Agents
- **Homepage:** https://www.goodcall.com
- **Also known as:** goodcall
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T21:55:32.971Z

## Vioscale score

**51.6 / 100**, confidence 53% (medium). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 0.052 | 1.3 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 45.8 | 0.04877777777777778 | 2.2 | ✓ |
| integrations | 20.1 | 0.04066666666666666 | 0.8 | ✓ |
| security_posture | 65 | 0.073 | 4.7 | ✓ |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://www.goodcall.com/pricing). Independently observed._

from $79/mo · Usage-based

> From $79/month with usage-based per-customer pricing model. No charges for call volume or minutes.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| $79/month | $79/month for 100 unique customers + $0.50/customer overage | - | monthly |
| $129/month | $129/month for 250 unique customers + $0.50/customer overage | - | monthly |
| $249/month | $249/month for 500 unique customers + $0.50/customer overage | - | monthly |
| Enterprise | Contact sales | - | - |

### $79/month

Includes up to 100 unique customers per month. Call and customer details retained for 7 days.

**Included limits:** unique_customers: 100/month

### $129/month

Includes up to 250 unique customers per month. Call and customer details retained for 30 days.

**Included limits:** unique_customers: 250/month

### $249/month

Includes up to 500 unique customers per month. Call and customer details retained indefinitely.

**Included limits:** unique_customers: 500/month

### Enterprise (Contact sales)

Custom solutions tailored to specific needs with dedicated support and advanced features

- Custom minutes and tokens
- Custom forms & logic flows
- Custom API integrations
- SLA & priority support

## About

A cloud-based voice AI platform that handles customer calls, schedules appointments through calendar and CRM integration, qualifies leads via form flows, and routes complex requests to human staff.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (4)

_Independently observed._

- Google Voice
- Google Calendar
- Zapier
- CRM systems

## Capabilities

_The capabilities that matter for Voice AI Agents. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | No code saas platform |
| Sub second latency and interruption barget in handling | - |
| Dynamic mid call API function execution | - |
| Live human handoff and call transfer logic | ✓ |
| Emotion prosody and custom voice cloning | - |
| Inbound reception and ivr routing replacement | ✓ |
| Outbound dialing and campaign management | - |
| Post call transcription and CRM sync | - |
| Voicemail detection and answering machine drops | - |
| Twilio vonage bring your own carrier byoc support | - |
| SOC2 type ii | - |
| HIPAA compliance for medical appointment setting | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | high | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.starting_price | `{"amount":79,"currency":"USD"}` | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.goodcall.com) | 2026-08-21 | 48% (low) |
| security.soc2 | yes | [link](https://www.goodcall.com) | 2026-08-21 | 48% (low) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 4 | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.goodcall.com/pricing) | 2026-08-25 | 50% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/goodcall). Independent, evidence-based software intelligence. Cite the canonical URI.*