# Glean

> Cloud-based AI platform for automating enterprise work through search, agents, and contextual assistance

- **Canonical URI:** https://www.vioscale.ai/software/glean
- **Category:** AI Enterprise Search
- **Homepage:** https://www.glean.com
- **Also known as:** glean
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-25T21:55:14.535Z

## Vioscale score

**70.3 / 100**, confidence 21% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 81.2 | 0.04877777777777778 | 4 | ✓ |
| integrations | 57.6 | 0.04066666666666666 | 2.3 | ✓ |
| security_posture | 70 | 0.073 | 5.1 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

An enterprise AI system that integrates with business applications to index company data, enabling teams to search across their tools, get contextual answers, and build automated agents while maintaining security and compliance controls.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, macOS, Web, Android, Windows
- **Deployment:** Cloud / SaaS

## Integrations (8)

_Independently observed._

- 15Five
- Docebo
- Lessonly
- Nice CXone
- Slack
- Salesforce Service Cloud
- ServiceNow
- Zoom AI Companion

## Capabilities

_The capabilities that matter for AI Enterprise Search. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Deployment model | Managed cloud saas |
| Source system RBAC permissions mirroring | ✓ |
| Generative AI answer synthesis rag | ✓ |
| Hybrid dense and sparse lexical reranking | - |
| Pre built native crawlers for 100 plus saas apps | ✓ |
| Multi lingual semantic understanding | - |
| Personalization based on user department context | ✓ |
| Optical character recognition OCR for pdfs | - |
| Admin dashboard for search analytics and gaps | - |
| Bring your own LLM byo model support | ✓ |
| SOC2 type ii | ✓ |
| HIPAA compliance for medical records | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.glean.com) | 2026-08-21 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.iso27001 | yes | [link](https://www.glean.com) | 2026-08-21 | 48% (low) |
| security.soc2 | yes | [link](https://www.glean.com/security-showcase) | 2026-08-25 | 75% (high) |
| security.gdpr | yes | [link](https://www.glean.com/security-showcase) | 2026-08-25 | 75% (high) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 100 | [link](https://www.glean.com) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.glean.com) | 2026-08-25 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/glean). Independent, evidence-based software intelligence. Cite the canonical URI.*