# Gainsight Digital Hub

> A community and self-service platform for customer success teams

- **Canonical URI:** https://www.vioscale.ai/software/gainsight-digital-hub
- **Category:** Community Platforms
- **Homepage:** https://www.gainsight.com/digital-hub/
- **Also known as:** gainsight-digital-hub
- **Profile claimed by vendor:** no
- **Last updated:** 2026-10-06T22:35:34.326Z

## vioscaleAI score

**42.7 / 100**, confidence 8% (low). Computed 2026-10-06.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 28.9 | 0.049 | 1.4 | ✓ |
| integrations | 8.7 | 0.041 | 0.4 | ✓ |
| security_posture | 0 | 0.073 | 0 | - |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

Helps organizations support customers through community forums, knowledge centers, and in-app guidance tools. Reduces support costs by enabling customers to find answers independently and support each other.

_Independently observed._

## Integrations (1)

_Independently observed._

- Zapier

## Capabilities

_The capabilities that matter for Community Platforms. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Gamification badges and leaderboards | - |
| Native live video streaming | - |
| Native paywalls and paid subscriptions | - |
| Event calendar and rsvp management | - |
| Member directory and direct messaging dm | ✓ |
| Custom domain cname and white labeling | - |
| Custom css and html theme editing | - |
| Salesforce hubspot CRM contact sync | - |
| Mobile app ios android deployment | - |
| SOC2 type ii | - |
| ISO 27001 | - |
| Pricing model | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://www.gainsight.com/digital-hub/) | 2026-08-17 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.gainsight.com/digital-hub/) | 2026-10-06 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.trust_center | https://www.gainsight.com/blog/how-to-manage-gdpr-compliance-using-technology/ | [link](https://www.gainsight.com/digital-hub/) | 2026-10-06 | 60% (medium) |

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*Source: vioscaleAI (https://www.vioscale.ai/software/gainsight-digital-hub). Independent, evidence-based software intelligence. Cite the canonical URI.*