# CustomerGauge

> B2B customer experience platform that connects feedback directly to revenue impact

- **Canonical URI:** https://www.vioscale.ai/software/customergauge
- **Category:** NPS Tools
- **Homepage:** https://customergauge.com
- **Also known as:** customergauge
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T17:52:52.973Z

## Vioscale score

**22.4 / 100**, confidence 3% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 22.4 | 0.04066666666666666 | 0.9 | ✓ |
| security_posture | 5 | 0.073 | 0 | - |
| pricing_transparency | 0 | 0.084 | 0 | - |

## About

A feedback collection and analytics platform built for B2B companies to track customer sentiment at the account level, identify revenue risks, and drive customer success decisions. Combines feedback, support data, and CRM information into dashboards that show customer health by revenue exposure and predict churn or expansion opportunities.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (5)

_Independently observed._

- Salesforce
- Magento
- Microsoft Dynamics
- NetSuite
- Digital River

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://customergauge.com) | 2026-08-17 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 5 | [link](https://customergauge.com) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://customergauge.com) | 2026-08-19 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://customergauge.com/blog/the-safe-harbor-ruling-a-reminder-to-eu-companies-about-customer-privacy) | 2026-08-19 | 75% (high) |

---
*Source: Vioscale (https://www.vioscale.ai/software/customergauge). Independent, evidence-based software intelligence. Cite the canonical URI.*