# Custify

> Identify at-risk customers, retain them through renewals, and scale operations with AI-powered automation

- **Canonical URI:** https://www.vioscale.ai/software/custify
- **Category:** Customer Success
- **Homepage:** https://www.custify.com
- **Also known as:** custify
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T23:38:21.731Z

## Vioscale score

**36 / 100**, confidence 47% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 47.5 | 0.073 | 3.5 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 28.8 | 0.04066666666666666 | 1.2 | ✓ |
| security_posture | 70 | 0.073 | 5.1 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.custify.com/pricing). Independently observed._

Quote-based

## About

A customer success management platform that helps teams track customer health, automate workflows, and manage relationships to reduce churn and improve retention.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (9)

_Independently observed._

- HubSpot
- Salesforce
- Zoho CRM
- Zendesk Sell
- Intercom
- Pipedrive
- Close CRM
- Freshworks CRM
- Segment.com

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 9 | [link](https://www.custify.com/pricing) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"RO","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.custify.com/pricing) | 2026-08-19 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | quote | [link](https://www.custify.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.custify.com/pricing) | 2026-08-19 | 60% (medium) |
| pricing.transparent | no | [link](https://www.custify.com/pricing) | 2026-08-19 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.95 | [link](https://www.custify.com/pricing) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.custify.com/security-compliance) | 2026-08-19 | 75% (high) |
| security.iso27001 | yes | [link](https://www.custify.com/security-compliance) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://www.custify.com/security-compliance) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/custify). Independent, evidence-based software intelligence. Cite the canonical URI.*