# Coveo

> AI-Search & Conversational Discovery built for enterprise ROI

- **Canonical URI:** https://www.vioscale.ai/software/coveo
- **Category:** Search Engines
- **Homepage:** https://www.coveo.com/en
- **Also known as:** coveo
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-03T21:42:16.222Z

## Vioscale score

**28.8 / 100**, confidence 31% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 6 | 0 | - |
| reliability | 50 | 10 | 500 | ✓ |
| capabilities | 28.9 | 17 | 491.4 | ✓ |
| integrations | 31 | 8 | 248.3 | ✓ |
| security_posture | 5 | 18 | 0 | - |
| pricing_transparency | 0 | 8 | 0 | ✓ |

## Pricing

_As of 2026-08-03, [verify at source](https://www.coveo.com/en). Independently observed._

Quote-based

> Custom pricing with entitlement-based (Service/Website) and seat-based (Workplace) models. Free trial available.

### Add-ons

- **Multi-Region Hosting**
- **Generative AI & Agentic**
- **Service Extension (Platform Add-Ons)**

## About

An AI-powered search and relevance platform for enterprises that unifies content indexing, hybrid search, generative AI, and analytics across commerce, service, website, and workplace applications.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (11)

_Independently observed._

- ChatGPT
- Salesforce
- Agentforce
- SAP
- Shopify
- AWS
- Sitecore
- Optimizely
- Adobe
- ServiceNow
- Zendesk

## Capabilities

_The capabilities that matter for Search Engines. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Deployment** | |
| Deployment | Managed |
| **Architecture** | |
| Index engine | - |
| **Query** | |
| Query DSL (JSON / SQL / params / GraphQL) | - |
| **Relevance** | |
| Typo tolerance / fuzzy | - |
| **Query** | |
| Faceting & filtering | Yes |
| **Relevance** | |
| Relevance tuning | Ranking rules |
| **Vector** | |
| Vector / hybrid search | Dense + lexical fusion |
| **Query** | |
| Geo search | - |
| **Scale** | |
| Distributed / horizontal scale | Sharded |
| **Ingest** | |
| Real-time indexing | - |
| **Workload** | |
| Log / analytics workload | ✓ |
| **Scale** | |
| Multi-tenancy (indexes / collections / tenants) | - |
| **Licensing** | |
| Licence class | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 11 | [link](https://www.coveo.com/en) | 2026-08-03 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.coveo.com/en) | 2026-08-03 | 60% (medium) |
| pricing.model | commercial | [link](https://www.coveo.com/en) | 2026-08-03 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.coveo.com/en) | 2026-08-03 | 60% (medium) |
| pricing.transparent | no | [link](https://www.coveo.com/en) | 2026-08-03 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.coveo.com) | 2026-08-03 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.coveo.com/.well-known/security.txt) | 2026-08-03 | 60% (medium) |

---
*Source: Vioscale (https://www.vioscale.ai/software/coveo). Independent, evidence-based software intelligence. Cite the canonical URI.*