# Contextual AI

- **Canonical URI:** https://www.vioscale.ai/software/contextual-ai
- **Category:** RAG Tools
- **Homepage:** https://contextual.ai
- **Also known as:** contextual-ai
- **Profile claimed by vendor:** no
- **Last updated:** 2026-10-09T13:40:19.051Z

## vioscaleAI score

**52.8 / 100**, confidence 61% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.041 | 0 | - |
| reliability | 0 | 0.068 | 0 | - |
| capabilities | 81.2 | 0.038 | 3.1 | ✓ |
| integrations | 8.7 | 0.044 | 0.4 | ✓ |
| security_posture | 60 | 0.122 | 7.3 | ✓ |
| pricing_transparency | 55 | 0.054 | 3 | ✓ |

## Pricing

_As of 2026-08-25, [verify at source](https://contextual.ai/pricing). Independently observed._

Hybrid

> On-demand usage-based pricing from $25 free credits, or Enterprise with custom pricing. Component APIs available separately.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| On-demand | Pay-as-you-go with $25 free credits | - | monthly |
| Enterprise | Contact sales | - | - |

### On-demand

Usage-based pricing with included free credits

**Included limits:** free_credits: $25

- Unlimited users
- Document access entitlements
- Usage analytics
- Pipeline observability
- Simple text document ingestion
- Maximum 1 data integration
- Query reformulation and decomposition
- Document retrieval
- Response generation with groundedness evaluation
- Contextual SaaS deployment

### Enterprise (Contact sales)

Custom pricing with enterprise security and performance features

- Unlimited users
- User roles and admin permissions
- Document access entitlements
- SOC2 Type II compliance
- HIPAA compliance
- SAML/SSO
- Role-based access control
- Usage analytics
- Pipeline observability
- Uptime SLA
- Complex document processing with charts and images
- Unstructured data support
- Structured data support
- UI-based and continuous data ingestion
- Unlimited data integrations
- Dedicated support
- Onboarding services
- Custom development support
- Custom data retention
- Customer VPC or SaaS deployment

### Add-ons

- **Parse - Text Only** ($3 per 1000 pages)
- **Parse - Multimodal** ($40 per 1000 pages)
- **Rerank v2** ($0.05 per million tokens)
- **Rerank v2 Mini** ($0.02 per million tokens)
- **Generate - Input Tokens** ($3 per million tokens)
- **Generate - Output Tokens** ($15 per million tokens)

## About

A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS, Hybrid

## Integrations (1)

_Independently observed._

- Google Cloud

## Capabilities

_The capabilities that matter for RAG Tools. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Hybrid retrieval | - |
| Reranking integration | ✓ |
| Multi hop agentic retrieval | ✓ |
| Embedding provider agnostic | ✗ |
| LLM provider agnostic | ✗ |
| Built in rag eval metrics | ✓ |
| Citation attribution | ✓ |
| Multimodal rag | ✓ |
| Managed ingestion pipeline | ✓ |
| Open source | ✗ |

## FAQ

### What is Contextual AI?

A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. It is indexed under RAG Tools.

_Source: [https://contextual.ai/pricing](https://contextual.ai/pricing)._

### How much does Contextual AI cost?

Contextual AI is sold across 2 plans: On-demand and Enterprise. We have not confirmed a published price for every tier. There is no free tier. Pricing changes often, so verify at source before relying on it.

_Source: [https://contextual.ai/pricing](https://contextual.ai/pricing)._

### What platforms does Contextual AI support?

Contextual AI supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.

_Source: [https://contextual.ai/pricing](https://contextual.ai/pricing)._

### Can Contextual AI be self-hosted?

Not fully, on what we have confirmed. Contextual AI is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.

_Source: [https://contextual.ai/pricing](https://contextual.ai/pricing)._

### What security certifications does Contextual AI have?

We have independently confirmed SOC 2, HIPAA and GDPR for Contextual AI. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Contextual AI not holding them. Always confirm compliance directly before you rely on it.

_Source: [https://contextual.ai/security/vulnerability-disclosure-program](https://contextual.ai/security/vulnerability-disclosure-program)._

### Where is Contextual AI available?

Contextual AI is available worldwide. Its primary markets are the United States and the EU.

_Source: [https://contextual.ai/pricing](https://contextual.ai/pricing)._


## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://contextual.ai/security/vulnerability-disclosure-program) | 2026-08-25 | 75% (high) |
| security.disclosure_policy | yes | [link](https://contextual.ai/pricing) | 2026-08-25 | 60% (medium) |
| security.gdpr | yes | [link](https://contextual.ai/security/vulnerability-disclosure-program) | 2026-08-25 | 75% (high) |
| security.hipaa | yes | [link](https://contextual.ai/security/vulnerability-disclosure-program) | 2026-08-25 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | commercial | [link](https://contextual.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.free_tier | no | [link](https://contextual.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.price_level | unknown | [link](https://contextual.ai/pricing) | 2026-08-25 | 60% (medium) |
| pricing.transparent | yes | [link](https://contextual.ai/pricing) | 2026-08-25 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://contextual.ai/pricing) | 2026-08-25 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://contextual.ai/pricing) | 2026-08-25 | 75% (high) |

### content

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| content.faq | `[{"answer":"A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. It is indexed under RAG Tools.","source":"https://contextual.ai/pricing","question":"What is Contextual AI?","confidence":0.6},{"answer":"Contextual AI is sold across 2 plans: On-demand and Enterprise. We have not confirmed a published price for every tier. There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://contextual.ai/pricing","question":"How much does Contextual AI cost?","confidence":0.6},{"answer":"Contextual AI supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://contextual.ai/pricing","question":"What platforms does Contextual AI support?","confidence":0.6},{"answer":"Not fully, on what we have confirmed. Contextual AI is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.","source":"https://contextual.ai/pricing","question":"Can Contextual AI be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Contextual AI. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Contextual AI not holding them. Always confirm compliance directly before you rely on it.","source":"https://contextual.ai/security/vulnerability-disclosure-program","question":"What security certifications does Contextual AI have?","confidence":0.7},{"answer":"Contextual AI is available worldwide. Its primary markets are the United States and the EU.","source":"https://contextual.ai/pricing","question":"Where is Contextual AI available?","confidence":0.75}]` | [link](https://contextual.ai/pricing) | 2026-09-10 | 64% (medium) |

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*Source: vioscaleAI (https://www.vioscale.ai/software/contextual-ai). Independent, evidence-based software intelligence. Cite the canonical URI.*