# Clickatell

> Enable customer engagement and transactions through messaging channels with automation and live support

- **Canonical URI:** https://www.vioscale.ai/software/clickatell
- **Category:** SMS Voice Infrastructure
- **Homepage:** https://www.clickatell.com
- **Also known as:** clickatell
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T21:40:40.767Z

## Vioscale score

**65.5 / 100**, confidence 62% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 49 | 0.073 | 3.6 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 8.7 | 0.04066666666666666 | 0.4 | ✓ |
| security_posture | 85 | 0.073 | 6.2 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.clickatell.com). Independently observed._

from $30/seat/mo · Hybrid · Free tier

> Usage-based SMS ($0.008/message), 10DLC subscription ($33/quarter), and live agent seats ($30/seat/month). Free account available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| SMS Messaging | $0.008 per SMS (for volumes 1-999,999) | - | - |
| 10DLC | $33/quarter per number, plus $5 brand registration and $50 campaign activation (one-time) | - | quarterly |
| Live Agents | $30 per agent per month | - | - |

### SMS Messaging

Pay-per-message SMS sending

- Send SMS globally
- Volume pricing: 1-999,999 messages

### 10DLC

10-digit Long Code for business SMS

- 10DLC number registration and subscription

### Live Agents

Per-seat pricing for live agent messaging support

- Live agent chat support
- Conversation management

## About

A messaging platform that allows businesses to communicate with customers across SMS, WhatsApp, and iMessage with automated workflows, live agent support, and integrated payment capabilities.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (1)

_Independently observed._

- Salesforce

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 1 | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.clickatell.com) | 2026-08-19 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |
| pricing.model | freemium | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |
| pricing.starting_price | `{"amount":30,"currency":"USD"}` | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.98 | [link](https://www.clickatell.com) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.clickatell.com/security) | 2026-08-19 | 75% (high) |
| security.iso27001 | yes | [link](https://www.clickatell.com/security) | 2026-08-19 | 75% (high) |
| security.pci | yes | [link](https://www.clickatell.com/security) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://www.clickatell.com/security) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/clickatell). Independent, evidence-based software intelligence. Cite the canonical URI.*