# Chatfuel

> AI-powered messaging automation platform for sales and customer support across WhatsApp, Facebook, and Instagram

- **Canonical URI:** https://www.vioscale.ai/software/chatfuel
- **Category:** Chatbots Marketing
- **Homepage:** https://chatfuel.com
- **Also known as:** chatfuel
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-18T12:59:52.161Z

## Vioscale score

**68.2 / 100**, confidence 26% (low). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 26 | 0.04066666666666666 | 1.1 | ✓ |
| security_posture | 0 | 0.073 | 0 | - |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-18, [verify at source](https://chatfuel.com/pricing). Independently observed._

from $49/mo · Subscription · Free tier

> Free tier with paid AI PRO at $49/month. Annual billing available.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Chatfuel Light | Free | ✓ | - |
| AI PRO | $49/month | - | - |

### Chatfuel Light

For teams starting with customer automation

- Instagram, Facebook and WhatsApp automations
- Shared inbox for customer conversations
- Automated replies and flow builder
- Contact management and segmentation
- Ready-made templates

### AI PRO

For teams ready to sell and support with AI

- All in Chatfuel Light plus
- AI sales manager
- AI knowledge base
- AI-powered automations
- Broadcasts and re-engagement
- Funnels for lead qualification
- Advanced contact tools

## About

A conversational marketing platform that automates sales and customer interactions across messaging apps. The free tier offers basic automation and templates, while the paid tier includes AI-powered sales assistance, lead qualification, and advanced contact management.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (7)

_Independently observed._

- WhatsApp
- Facebook
- Instagram
- Kommo CRM
- Google Sheets
- Zapier
- Stripe

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 7 | [link](https://chatfuel.com/pricing) | 2026-08-18 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://chatfuel.com/pricing) | 2026-08-18 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.price_level | mid | [link](https://chatfuel.com/pricing) | 2026-08-18 | 60% (medium) |
| pricing.transparent | yes | [link](https://chatfuel.com/pricing) | 2026-08-18 | 60% (medium) |
| pricing.free_tier | yes | [link](https://chatfuel.com/pricing) | 2026-08-18 | 60% (medium) |
| pricing.model | freemium | [link](https://chatfuel.com/pricing) | 2026-08-18 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/chatfuel). Independent, evidence-based software intelligence. Cite the canonical URI.*