# Bloomreach

> An AI-powered platform for automating and personalizing customer interactions across all channels

- **Canonical URI:** https://www.vioscale.ai/software/bloomreach
- **Category:** Personalization Engines
- **Homepage:** https://www.bloomreach.com
- **Also known as:** bloomreach
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T17:52:18.028Z

## Vioscale score

**18.6 / 100**, confidence 22% (low). Computed 2026-09-01. _(updating — computed under an earlier model version or past its freshness window.)_

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 0 | 0.04066666666666666 | 0 | - |
| security_posture | 40 | 0.073 | 2.9 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.bloomreach.com). Independently observed._

Quote-based

## About

Bloomreach uses AI and real-time customer data to generate personalized experiences and recommend relevant products automatically. The platform includes Loomi, an AI agent that builds email campaigns, guides shoppers, and learns from every customer interaction to continuously improve.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.bloomreach.com) | 2026-08-19 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.bloomreach.com) | 2026-08-19 | 60% (medium) |
| pricing.model | quote | [link](https://www.bloomreach.com) | 2026-08-19 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.bloomreach.com) | 2026-08-19 | 60% (medium) |
| pricing.transparent | no | [link](https://www.bloomreach.com) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.soc2 | yes | [link](https://www.bloomreach.com) | 2026-08-19 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/bloomreach). Independent, evidence-based software intelligence. Cite the canonical URI.*