# Autotask PSA

> Cloud-based operational hub for managed service providers to manage ticketing, projects, and business operations

- **Canonical URI:** https://www.vioscale.ai/software/autotask-psa
- **Category:** Professional Services Automation
- **Homepage:** https://www.datto.com/products/autotask-psa
- **Also known as:** autotask-psa
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T18:28:54.022Z

## Vioscale score

**27.3 / 100**, confidence 76% (high). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.052 | 0 | - |
| reliability | 49.5 | 0.073 | 3.6 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 66.2 | 0.04066666666666666 | 2.7 | ✓ |
| security_posture | 15 | 0.073 | 1.1 | ✓ |
| pricing_transparency | 0 | 0.084 | 0 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/). Independently observed._

Quote-based

## About

A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (10)

_Independently observed._

- Datto RMM
- IT Glue
- Datto Workplace
- Kaseya Quote Manager
- VSAX
- Microsoft Office
- Microsoft Teams
- Microsoft Outlook
- Active Directory
- Stripe

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.model | quote | [link](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/) | 2026-08-19 | 60% (medium) |
| pricing.price_level | unknown | [link](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/) | 2026-08-19 | 60% (medium) |
| pricing.transparent | no | [link](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/) | 2026-08-19 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 200 | [link](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/) | 2026-08-19 | 75% (high) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.99 | [link](https://www.datto.com/blog/datto-networking-no-haggle-no-hassle-pricing/) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.datto.com/blog/top-tips-for-cybersecurity-regulatory-compliance/) | 2026-08-19 | 75% (high) |
| security.hipaa | yes | [link](https://www.datto.com/blog/top-tips-for-cybersecurity-regulatory-compliance/) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/autotask-psa). Independent, evidence-based software intelligence. Cite the canonical URI.*