# Amazon Polly

> Converts text to natural-sounding speech using AI networks

- **Canonical URI:** https://www.vioscale.ai/software/amazon-polly
- **Category:** Text To Speech
- **Vendor:** Amazon Web Services, Inc.
- **Homepage:** https://aws.amazon.com/polly/
- **Also known as:** amazon-polly
- **Profile claimed by vendor:** no
- **Last updated:** 2026-09-29T10:58:44.426Z

## vioscaleAI score

**74.2 / 100**, confidence 73% (medium). Computed 2026-09-29.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 0.041 | 3.3 | ✓ |
| reliability | 50 | 0.068 | 3.4 | ✓ |
| capabilities | 57.8 | 0.038 | 2.2 | ✓ |
| integrations | 17.3 | 0.044 | 0.8 | ✓ |
| security_posture | 100 | 0.122 | 12.2 | ✓ |
| pricing_transparency | 100 | 0.054 | 5.4 | ✓ |

## Pricing

_As of 2026-09-29, [verify at source](https://aws.amazon.com/polly/pricing/). Independently observed._

Usage-based · Free tier

> From $4.00 per 1M characters (Standard Voices). Four voice type tiers with different pricing. Free tier includes millions of monthly characters depending on voice type.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Standard Voices | Free | ✓ | - |
| Neural Voices | Free | ✓ | - |
| Long-Form Voices | Free | ✓ | - |
| Generative Voices | Free | ✓ | - |

### Standard Voices

**Included limits:** free_tier: 5M characters/month

- Standard text-to-speech voices
- SSML support
- Custom pronunciation lexicons

### Neural Voices

**Included limits:** free_tier: 1M characters/month (first 12 months)

- High-quality neural voices
- Newscaster speaking style
- SSML support
- Speech Marks metadata

### Long-Form Voices

**Included limits:** free_tier: 500k characters/month (first 12 months)

- Long-form optimized voices
- Extended synthesis support
- SSML support

### Generative Voices

**Included limits:** free_tier: 100k characters/month (first 12 months)

- Generative voice synthesis
- Advanced voice quality
- Bidirectional streaming API

## About

A cloud-based text-to-speech service that transforms written text into spoken audio using neural AI models. Supports multiple languages and voices with customization through markup language tags and pronunciation rules.

_Independently observed._

## Platform & deployment

- **Platforms:** CLI, Web
- **Deployment:** Cloud / SaaS

## Integrations (5)

_Independently observed._

- Amazon Connect
- Amazon Chime SDK
- AWS Chime SDK — communications (native, bi-directional)
- Alexa Skills — voice_assistant (native, bi-directional)
- Amazon Chime — chat (native)

## Capabilities

_The capabilities that matter for Text To Speech. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Voice cloning | - |
| Zero shot cloning | - |
| Streaming synthesis | ✓ |
| Ssml support | ✓ |
| Emotion style control | - |
| On device offline | ✗ |
| Open source | ✗ |
| Watermarking provenance | - |
| Cloning consent verification | - |

## Security & compliance

| Certification | Status | Valid until | Auditor |
|---|---|---|---|
| PCI DSS | active | - | - |
| HIPAA/HITECH | active | - | - |
| FedRAMP | active | - | - |
| FIPS 140-3 | active | - | - |
| NIST 800-171 | active | - | - |

## FAQ

### What is Amazon Polly?

Amazon Polly is a managed cloud service that synthesizes speech from text using neural networks and generative voice technology. It offers multiple voice options and languages, integrates through APIs, and supports various audio formats for use in applications and services. It is indexed under Text To Speech.

_Source: [https://aws.amazon.com/polly/pricing/](https://aws.amazon.com/polly/pricing/)._

### Is Amazon Polly free?

Amazon Polly offers a free tier, so you can start without paying. Paid plans start at $4. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.

_Source: [https://aws.amazon.com/polly/pricing/](https://aws.amazon.com/polly/pricing/)._

### What platforms does Amazon Polly support?

Amazon Polly supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.

_Source: [https://aws.amazon.com/polly/pricing/](https://aws.amazon.com/polly/pricing/)._

### Can Amazon Polly be self-hosted?

We have only confirmed a cloud / SaaS deployment for Amazon Polly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

_Source: [https://aws.amazon.com/polly/pricing/](https://aws.amazon.com/polly/pricing/)._

### What does Amazon Polly integrate with?

We have confirmed 4 integrations for Amazon Polly, including Amazon Connect, Amazon Chime SDK, AWS Chime SDK and Alexa Skills. This is what we could verify from public sources, so the vendor may support others we have not indexed.

_Source: [https://aws.amazon.com/polly/pricing/](https://aws.amazon.com/polly/pricing/)._

### What security certifications does Amazon Polly have?

We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Amazon Polly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Polly not holding them. Always confirm compliance directly before you rely on it.

_Source: [https://aws.amazon.com/trust-center/?nc1=f_cc](https://aws.amazon.com/trust-center/?nc1=f_cc)._

### Where is Amazon Polly available?

Amazon Polly is available worldwide. The vendor is headquartered in the United States.

_Source: [https://aws.amazon.com/polly/pricing/](https://aws.amazon.com/polly/pricing/)._


## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-29 | 60% (medium) |
| pricing.model | freemium | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-29 | 60% (medium) |
| pricing.price_level | low | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-29 | 60% (medium) |
| pricing.starting_price | `{"amount":4,"currency":"USD"}` | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-06 | 60% (medium) |
| pricing.transparent | yes | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-29 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://aws.amazon.com/polly/pricing/) | 2026-08-19 | 60% (medium) |

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 3 | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-06 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-29 | 75% (high) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://aws.amazon.com/polly/pricing/) | 2026-08-19 | 60% (medium) |
| security.gdpr | yes | [link](https://aws.amazon.com/security/?nc1=f_cc) | 2026-09-29 | 75% (high) |
| security.hipaa | yes | [link](https://aws.amazon.com/security/?nc1=f_cc) | 2026-09-29 | 75% (high) |
| security.pci | yes | [link](https://aws.amazon.com/security/?nc1=f_cc) | 2026-09-29 | 75% (high) |
| security.fedramp | yes | [link](https://aws.amazon.com/security/?nc1=f_cc) | 2026-09-29 | 75% (high) |
| security.iso27001 | yes | [link](https://aws.amazon.com/trust-center/?nc1=f_cc) | 2026-09-06 | 75% (high) |
| security.soc2 | yes | [link](https://aws.amazon.com/trust-center/?nc1=f_cc) | 2026-09-06 | 75% (high) |
| security.trust_center | https://aws.amazon.com/compliance/ | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-29 | 60% (medium) |

### content

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| content.faq | `[{"answer":"Amazon Polly is a managed cloud service that synthesizes speech from text using neural networks and generative voice technology. It offers multiple voice options and languages, integrates through APIs, and supports various audio formats for use in applications and services. It is indexed under Text To Speech.","source":"https://aws.amazon.com/polly/pricing/","question":"What is Amazon Polly?","confidence":0.6},{"answer":"Amazon Polly offers a free tier, so you can start without paying. Paid plans start at $4. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://aws.amazon.com/polly/pricing/","question":"Is Amazon Polly free?","confidence":0.6},{"answer":"Amazon Polly supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://aws.amazon.com/polly/pricing/","question":"What platforms does Amazon Polly support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Amazon Polly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://aws.amazon.com/polly/pricing/","question":"Can Amazon Polly be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Amazon Polly, including Amazon Connect, Amazon Chime SDK, AWS Chime SDK and Alexa Skills. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://aws.amazon.com/polly/pricing/","question":"What does Amazon Polly integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Amazon Polly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Amazon Polly not holding them. Always confirm compliance directly before you rely on it.","source":"https://aws.amazon.com/trust-center/?nc1=f_cc","question":"What security certifications does Amazon Polly have?","confidence":0.7},{"answer":"Amazon Polly is available worldwide. The vendor is headquartered in the United States.","source":"https://aws.amazon.com/polly/pricing/","question":"Where is Amazon Polly available?","confidence":0.75}]` | [link](https://aws.amazon.com/polly/pricing/) | 2026-09-10 | 64% (medium) |

---
*Source: vioscaleAI (https://www.vioscale.ai/software/amazon-polly). Independent, evidence-based software intelligence. Cite the canonical URI.*