# Alert Communications

- **Canonical URI:** https://www.vioscale.ai/software/alert-communications
- **Category:** Legal Intake CRM
- **Homepage:** https://www.alertcommunications.com
- **Also known as:** alert-communications
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-21T22:49:56.302Z

## Vioscale score

**42 / 100**, confidence 55% (medium). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 25 | 0.052 | 1.3 | ✓ |
| reliability | 0 | 0.073 | 0 | - |
| capabilities | 67.1 | 0.04877777777777778 | 3.3 | ✓ |
| integrations | 13.7 | 0.04066666666666666 | 0.6 | ✓ |
| security_posture | 15 | 0.073 | 1.1 | ✓ |
| pricing_transparency | 75 | 0.084 | 6.3 | ✓ |

## Pricing

_As of 2026-08-21, [verify at source](https://www.alertcommunications.com/plans/). Independently observed._

from $240/mo · Hybrid

> From $240/mo (100 min) to $590/mo (250 min), plus ALERT GO pay-as-you-go at $2.50/min. Premier tier adds $75/retainer. No long-term contracts required.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| BASIC | $240/mo, 100 minutes | - | - |
| ADVANCED | $590/mo, 250 minutes | - | - |
| PREMIER | $550/mo + $75 per retainer | - | - |
| ALERT GO | $2.50/min, $100/retainer | - | - |

### BASIC

Message taking with 24/7 coverage

**Included limits:** minutes: 100/mo

- 100 minutes
- Message taking
- 24/7 coverage
- Free message delivery
- Secure client portal access
- Fully HIPAA compliant

### ADVANCED

Intake services with extended minutes

**Included limits:** minutes: 250/mo

- 250 minutes
- Intake
- 24/7 coverage
- Secure client portal access
- Fully HIPAA compliant

### PREMIER

Retainer services with per-retainer fees

- Retainer services
- 24/7 coverage
- Intake
- Secure client portal access
- Fully HIPAA compliant

### ALERT GO

Pay-as-you-go usage-based pricing with no monthly minimum

- Pay-as-you-go
- No monthly minimum
- Message taking
- Intake
- Retainers

## About

Provides round-the-clock call answering and client intake services for law firms. Trained specialists screen cases, gather case details and conflict checks, and route qualified leads into your case management system to reduce manual data entry and speed up client onboarding.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Integrations (2)

_Independently observed._

- Clio
- Filevine

## Capabilities

_The capabilities that matter for Legal Intake CRM. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Capabilities** | |
| Custom deal kanban pipeline | - |
| Automated retainer e signature | - |
| Smart conflict of interest screening | ✓ |
| Two way SMS text messaging drip campaigns | - |
| Embedded website intake forms | - |
| Marketing roi and lead source tracking | - |
| 24 7 call center answering service integration | ✓ |
| Automated consultation appointment scheduling | ✓ |
| One click push to practice management software | ✓ |
| SOC2 type ii | - |
| ISO 27001 | - |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 2 | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":["US","GB"],"notAvailableCountries":[]}` | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | no | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |
| pricing.model | commercial | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |
| pricing.price_level | high | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |
| pricing.starting_price | `{"amount":240,"currency":"USD"}` | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.alertcommunications.com/privacy-policy/) | 2026-08-21 | 75% (high) |
| security.hipaa | yes | [link](https://www.alertcommunications.com/plans/) | 2026-08-21 | 60% (medium) |

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*Source: Vioscale (https://www.vioscale.ai/software/alert-communications). Independent, evidence-based software intelligence. Cite the canonical URI.*