# Workato vs Zapier

**Leader by Vioscale score:** Zapier

| Attribute | Workato | Zapier |
|---|---|---|
| **Vioscale score** | 73.6 (55% (medium)) | 79.5 (61% (medium)) |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true}` |
| description.long | Enterprise integration and AI orchestration platform providing governed, reliable, and production-grade control for enterprise AI agents and workflow automation across systems. | No-code automation platform connecting 9,000+ apps with workflow automation, AI actions, data tables, forms, and AI agents. |
| features.capabilities | `{"hosting":"both","ai_steps":true,"rbac_audit":true,"app_builder":true,"pricing_metric":"consumption","visual_builder":true,"prebuilt_connectors":"1,200+ out-of-the-box","environments_versioning":true}` | `{"hosting":"cloud","ai_steps":true,"free_tier":true,"code_steps":true,"error_handling":true,"pricing_metric":"task","visual_builder":true,"branching_logic":true,"loops_iteration":true,"prebuilt_connectors":"9,000+ app connections","custom_http_connector":true}` |
| integrations.count | 1,200 | 9,000 |
| integrations.list | `[{"name":"Salesforce"},{"name":"Slack"},{"name":"Marketo"},{"name":"NetSuite"},{"name":"ServiceNow"},{"name":"Workday"}]` | `[{"name":"Slack"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"ChatGPT"},{"name":"NetSuite"},{"name":"Microsoft Teams"},{"name":"Zendesk"},{"name":"Jira Software"}]` |
| platform.support | `{"web":true}` | - |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Standard","features":["Application integration & process automation","1 Standard Workbot","SAML SSO and MFA","Custom OAuth profiles","Role-based access control","Encryption at rest and in transit","30-day log retention"],"description":"Application integration & process automation","contactSales":true,"includedLimits":{"workbots":"1 Standard","concurrency":"1","log_retention_days":"30"}},{"free":false,"name":"Business","features":["Everything in Standard","Pre-Built MCP servers","AI/MCP Gateway","Enterprise Skill builder","Data integration (ETL, ELT, reverse ETL)","API platform","Log service, dependency graph, platform APIs","10 Enterprise Workbots","3 OPAs for on-premise connectivity"],"description":"Everything in Standard plus pre-built MCP servers and data integration","contactSales":true,"includedLimits":{"opa":"3","workbots":"10 Enterprise","concurrency":"1"}},{"free":false,"name":"Enterprise","features":["Everything in Business MCP","Data Pipelines","Event Streams","Intelligent Document Processing (IDP)","AI by Workato","Insights","Unlimited Enterprise Workbots","Enhanced security (data masking, activity audit, hourly key rotation, runtime user connections)","Flexible 90-day log retention","10 OPAs for on-premise connectivity","15 Concurrency"],"description":"Everything in Business MCP plus data pipelines, IDP, and AI capabilities","contactSales":true,"includedLimits":{"opa":"10","workbots":"Unlimited","concurrency":"15","log_retention_days":"90"}},{"free":false,"name":"Workato ONE","features":["Everything in Enterprise MCP","Agent Studio","Workato Knowledge Base","Workato GO (Employee Assistant, Enterprise Search, Action Board)","30 OPAs for on-premise connectivity","30 Concurrency"],"description":"Everything in Enterprise MCP plus Agent Studio and enterprise agents","contactSales":true,"includedLimits":{"opa":"30","workbots":"Unlimited","concurrency":"30"}}],"addOns":[{"name":"Workato Pre-Packaged Genies"},{"name":"Advanced Security & Governance Add-on"},{"name":"OpenLegacy for On-Premise Connectivity"},{"name":"RobotiQ RPA"},{"name":"Private Link"},{"name":"On-premises Agents"},{"name":"Workflow Apps"},{"name":"Workato Data Hub powered by Reltio"},{"name":"Concurrencies"},{"name":"Workato EDI powered by Orderful"},{"name":"Virtual Private Workato (VPW)"}],"currency":"USD","sourceUrl":"https://www.workato.com","retrievedAt":"2026-08-01T15:22:04.339Z"}` | `{"type":"subscription","summary":"Task-based pricing model with free tier","freeTier":true,"sourceUrl":"https://zapier.com","retrievedAt":"2026-08-01T15:22:46.041Z","billingPeriods":["month"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | commercial |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (No-Code Automation Tools)

| Capability | Workato | Zapier |
|---|:--:|:--:|
| **Builder** |  |  |
| Visual flow builder | ✓ | ✓ |
| Inline code steps (JS/Python) | - | ✓ |
| Branching / conditionals | - | ✓ |
| Loops / iteration | - | ✓ |
| Error handling / retries | - | ✓ |
| AI / LLM actions | ✓ | ✓ |
| Front-end app builder | ✓ | - |
| **Connectors** |  |  |
| Pre-built connectors | 1,200+ out-of-the-box | 9,000+ app connections |
| Custom HTTP connector | - | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |
| **Governance** |  |  |
| Environments + version control | ✓ | - |
| RBAC + audit log | ✓ | - |
| **Pricing** |  |  |
| Pricing metric | Consumption | Task |
| Free tier | - | ✓ |

*Source: Vioscale. Generated 2026-08-07T00:01:29.977Z. "-" = undocumented, not absent.*