# Whereby vs Zulip

**Leader by Vioscale score:** Whereby

| Attribute | Whereby | Zulip |
|---|---|---|
| **Vioscale score** | 85.5 (72% (medium)) | 70.8 (73% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` |
| description.long | Whereby provides secure video calling with built-in compliance (HIPAA, GDPR, ISO 27001) for telehealth, education, and general business use. Available as a managed service for individuals/teams or as an embedded API for product builders. | Zulip is an open-source team chat platform featuring topic-based threading to organize conversations. It supports both synchronous and asynchronous workflows and offers flexible deployment options including cloud hosting or self-hosted infrastructure. |
| features.capabilities | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"max_participants":"200","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording"}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"e2e_encryption":true,"screen_sharing":false,"video_meetings":true,"app_marketplace":true,"compliance_controls":true,"guest_external_access":true}` |
| integrations.count | 7 | 130 |
| integrations.list | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Mattermost"},{"name":"Rocket.Chat"},{"name":"Matrix"},{"name":"IRC"},{"name":"Email"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Asana"},{"name":"Jira"},{"name":"Linear"},{"name":"Trello"},{"name":"Basecamp"},{"name":"Jenkins"},{"name":"CircleCI"},{"name":"GitHub Actions"},{"name":"Travis CI"},{"name":"TeamCity"},{"name":"Heroku"},{"name":"Netlify"},{"name":"Docker"},{"name":"Kubernetes"},{"name":"Ansible Tower"},{"name":"Puppet"},{"name":"Grafana"},{"name":"Prometheus"},{"name":"Nagios"},{"name":"New Relic"},{"name":"Sentry"},{"name":"PagerDuty"},{"name":"Opsgenie"},{"name":"Splunk"},{"name":"Freshdesk"},{"name":"Zendesk"},{"name":"Salesforce"},{"name":"Dropbox"},{"name":"Google Calendar"},{"name":"Nextcloud"},{"name":"Notion"},{"name":"Zapier"},{"name":"IFTTT"},{"name":"n8n"},{"name":"BigBlueButton"},{"name":"Jitsi Meet"},{"name":"Webex"},{"name":"Zoom"},{"name":"Tenor"}]` |
| market.availability | `{"hqCountry":"NO","primaryMarkets":["EU","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Explore","summary":"Free tier with 2,000 participant minutes/mo and limited features","features":["Up to 2,000 participant minutes/mo","Video calls","Chat","Screensharing","Waiting rooms","Background effects","Breakout groups","Insights suite (analytics)","Limited white labelling","Developer community","99.9% availability"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Test the API for free with limited features","contactSales":false,"includedLimits":{"active_videos":"24","max_participants":"200","participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/mo base + usage metering for participants, recording, and transcription","features":["2,000 included participant minutes/mo","Additional participant minutes at $0.004/min","Cloud recording at $0.01/min","Session transcriptions from $0.0065/unmuted min","Live captions from $0.0065/unmuted min","Recording transcriptions at $0.024/min","Live streaming at $0.01/min","30 GB days included monthly storage","Additional storage at $0.0015/GB day","Custom branding","File sharing","Chat","Screensharing","Waiting rooms","Background effects","Breakout groups","Insights suite (analytics)","Remove Whereby branding","Email support (response in 3 business days)","Developer community","99.9% availability"],"commitment":"monthly","components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant minute"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"},{"per":{"qty":1,"unit":"unmuted participant minute"},"kind":"metered","amount":0.0065,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.024,"currency":"USD"},{"per":{"qty":1,"unit":"GB day"},"kind":"metered","amount":0.0015,"currency":"USD"}],"description":"Self-service plan for SMBs and proof-of-concepts with usage-based metering","contactSales":false,"includedLimits":{"storage":"30 GB days/mo","active_videos":"24","max_participants":"200","participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with volume discounts and dedicated support","features":["Custom participant minute allowances","Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support (response in 1 business day)","All Build plan features","99.9% availability"],"description":"Custom pricing and support for large-scale deployments","contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"From $9.99/mo for Build plan with 2,000 included participant minutes. Free tier available. Usage-based metering for recording, transcription, and overage minutes.","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-08-13T22:39:07.935Z","startingPrice":{"amount":0.0015,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Zulip Cloud Free","summary":"Free","features":["10,000 messages search history","5GB total file storage","Complete team chat solution","Hundreds of integrations","Advanced roles and permissions","Guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"5GB total","message_search_history":"10,000 messages"}},{"free":false,"name":"Zulip Cloud Standard","summary":"$6.67/user/month billed annually or $8/month","features":["Unlimited search history","5GB per user storage","Custom permission groups","Message retention policies","Custom branding","Priority support","Public access option"],"components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"5GB per user","message_search_history":"unlimited"}},{"free":false,"name":"Zulip Cloud Plus","summary":"$10/user/month billed annually or $12/month (minimum 10 users)","features":["All Standard features","25GB per user storage","SAML SSO (Okta, OneLogIn)","SCIM sync","Custom domain","Guest list visibility controls"],"minSeats":10,"components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"25GB per user"}},{"free":true,"name":"Self-hosted Free","summary":"Free","features":["All Zulip features","Mobile notifications (limited)","100% open-source"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Self-hosted Basic","summary":"$3.50/user/month, $20/month off first year","features":["All features","Unlimited mobile notifications","Supports open-source development"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":3.5,"period":"month","currency":"USD"},{"kind":"fixed","amount":-20,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Self-hosted Business","summary":"$6.67/user/month billed annually or $8/month (minimum 25 users), $20/month off first year","features":["All features","Email and chat support","SSO (SAML, Entra ID)","AD/LDAP sync","Configurable guest access","Compliance controls","Data exports"],"minSeats":25,"components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Self-hosted Enterprise","summary":"Contact sales","features":["All features","Phone, email and chat support","OpenID Connect SSO","SCIM sync","Implementation consulting","Custom development","Advanced deployment options"],"contactSales":true}],"summary":"From free to $12/user/month (Cloud Plus). Self-hosted from $3.50/user/month.","currency":"USD","freeTier":true,"sourceUrl":"https://zulip.com/plans/","retrievedAt":"2026-08-13T22:40:25.808Z","startingPrice":{"amount":-20,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | free |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Collaboration Software)

| Capability | Whereby | Zulip |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | ✓ | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✗ |
| Recording / transcription | Recording | - |
| **Security** |  |  |
| End-to-end encryption | ✓ | ✓ |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | 200 | - |
| **Ecosystem** |  |  |
| App marketplace | ✗ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T16:33:33.563Z. "-" = undocumented, not absent.*