# Telnyx vs Twilio

**Leader by Vioscale score:** Telnyx

| Attribute | Telnyx | Twilio |
|---|---|---|
| **Vioscale score** | 62.7 (72% (medium)) | 57.7 (64% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that orchestrates voice AI agents with built-in speech recognition, synthesis, and language model inference, operating on a unified owned network infrastructure billed transparently at $0.05 per minute for the core voice engine plus metered costs for additional services. | A cloud platform that enables businesses to build and manage customer conversations across multiple channels (voice, SMS, email, RCS, WhatsApp) with AI orchestration and persistent context. Combines programmable APIs with conversation intelligence to connect humans and AI agents. |
| features.capabilities | `{"sms":true,"email":true,"voice":true,"two_way":true,"whatsapp":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":false,"email":true,"video":false,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":false,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":false}` |
| integrations.count | 22 | - |
| integrations.list | `[{"name":"Microsoft Teams"},{"name":"Zoom"},{"name":"Google Meet"},{"name":"Webex"},{"name":"Deepgram"},{"name":"Speechmatics"},{"name":"NVIDIA Parakeet"},{"name":"Telnyx STT"},{"name":"Telnyx Ultra TTS"},{"name":"Qwen3TTS"},{"name":"Inworld"},{"name":"Rime"},{"name":"Resemble"},{"name":"Murf"},{"name":"Fish Audio"},{"name":"Azure Neural HD"},{"name":"Anthropic"},{"name":"OpenAI"},{"name":"Kimi"},{"name":"GLM-5.2"},{"name":"GPT-5.6 Luna"},{"name":"GPT-5.6 Sol"}]` | - |
| market.availability | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Pay As You Go","summary":"$0.05/min voice engine, pay as you use","features":["Full platform access","Voice engine included","LLM tokens at GPU rates","Community support"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.05,"currency":"USD","description":"Voice engine (orchestration, STT, TTS)"}],"description":"Usage-based billing with no commitment. Card on file to start.","contactSales":false,"includedLimits":{"sms_per_second":"50","concurrent_calls":"500","api_requests_per_second":"100"}},{"free":false,"name":"Committed","summary":"$500/month minimum with volume discounts","features":["All pay-as-you-go features","Volume discounts on usage","Dedicated account manager","Priority support","Higher rate limits"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}],"description":"Monthly commitment with volume-based discounts across all services.","contactSales":false},{"free":false,"name":"Enterprise","summary":"$5,000/month minimum, custom enterprise pricing","features":["All committed plan features","Dedicated infrastructure","Private IP addressing","Private network interconnect","Unlimited rate limits"],"components":[{"kind":"fixed","amount":5000,"period":"month","currency":"USD"}],"description":"Custom pricing with dedicated infrastructure, private network, and unlimited rate limits.","contactSales":true}],"addOns":[{"name":"LLM tokens","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.004,"currency":"USD","description":"Example: Kimi model on Telnyx-owned GPUs, roughly $0.004/min"}]},{"name":"Telephony","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0032,"currency":"USD","description":"SIP trunking inbound from $0.0032/min"}]},{"name":"Call recording","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD"}]},{"name":"SMS outbound","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.004,"currency":"USD","description":"Volume pricing available down to $0.0005/msg"}]},{"name":"Phone numbers (US local)","components":[{"kind":"fixed","amount":1,"period":"month","currency":"USD","description":"Volume pricing from $0.79/mo"}]}],"summary":"From $0.05/min. No monthly platform fee. Free tier available; committed or enterprise tiers for volume discounts and dedicated support.","currency":"USD","freeTier":true,"sourceUrl":"https://telnyx.com/pricing/voice-ai-agents","retrievedAt":"2026-08-13T22:21:22.572Z","startingPrice":{"amount":500,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","summary":"Pay-as-you-go pricing. Free tier available.","freeTier":true,"sourceUrl":"https://www.twilio.com/de-de/user-authentication-identity/pricing","retrievedAt":"2026-08-14T15:21:40.902Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.pci | yes | yes |
| security.soc2 | yes | - |

## Capabilities (Communication APIs)

| Capability | Telnyx | Twilio |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | ✓ | ✓ |
| RCS | - | ✓ |
| Transactional email | ✓ | ✓ |
| Video / real-time | - | ✗ |
| In-app chat | - | ✗ |
| Verify / OTP / 2FA | - | ✗ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✗ |

*Source: Vioscale. Generated 2026-09-01T17:18:16.649Z. "-" = undocumented, not absent.*