# TeamViewer vs Zoho Assist

| Attribute | TeamViewer | Zoho Assist |
|---|---|---|
| **Vioscale score** | 54.7 (55% (medium)) | 54.4 (34% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | TeamViewer is a digital workplace platform that enables remote access, IT support, and automated device management. It provides real-time endpoint visibility, proactive issue resolution, and AI-driven automation to reduce IT operational overhead. | Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"sso_saml_auth":true,"deployment_model":"saas_relay","unattended_access":true,"mfa_2fa_enforcement":true,"mobile_device_control":true}` | - |
| integrations.count | 14 | - |
| integrations.list | `[{"name":"Active Directory"},{"name":"Azure"},{"name":"Cherwell Service Management"},{"name":"IBM MaaS360"},{"name":"Jamf Pro"},{"name":"Jira Cloud"},{"name":"MobileIron"},{"name":"Philips Monitor"},{"name":"ServiceNow"},{"name":"Splunk"},{"name":"Zendesk Chat"},{"name":"Zendesk Support"}]` | - |
| platform.support | `{"ios":true}` | `{"ios":true,"mac":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"freeTier":true,"sourceUrl":"https://www.teamviewer.com","retrievedAt":"2026-08-25T15:47:00.866Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","features":["instant chat","multi-monitor navigation"],"includedLimits":{"technicians":"1","concurrent_sessions":"1","unattended_computers":"5"}}],"summary":"Free plan with 1 technician and 5 unattended computers. Paid plans available.","freeTier":true,"sourceUrl":"https://www.zoho.com/assist","retrievedAt":"2026-08-19T18:24:08.471Z","freeTrialDays":15}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | - | no |
| security.gdpr | - | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (Remote Access)

| Capability | TeamViewer | Zoho Assist |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas relay | - |
| Unattended access | ✓ | - |
| Session video recording | - | - |
| File transfer | - | - |
| Wake on lan | - | - |
| Multi monitor support | - | - |
| Mobile device control | ✓ | - |
| Remote printing | - | - |
| MFA 2FA enforcement | ✓ | - |
| SSO SAML auth | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T14:46:26.959Z. "-" = undocumented, not absent.*