# SurveyMonkey vs Zoho Survey

**Leader by Vioscale score:** Zoho Survey

| Attribute | SurveyMonkey | Zoho Survey |
|---|---|---|
| **Vioscale score** | 50.7 (25% (low)) | 66.9 (43% (low)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | A platform for creating surveys and gathering feedback across market research, customer satisfaction, event planning, and employee listening programs. Includes built-in analytics, audience panels, and workflow automation through integrations. | A survey and feedback collection platform that helps organizations gather insights from customers and employees through customizable surveys and polls. It provides real-time analytics and sentiment analysis to support better decision-making. |
| integrations.count | 200 | 3 |
| integrations.list | `[{"name":"Claude"}]` | `[{"name":"Zoho CRM"},{"name":"Zoho Desk"},{"name":"Zoho Analytics"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Basic","description":"Limited responses per survey","contactSales":false},{"free":false,"name":"Individuals","description":"Advanced tools for individual users with flexible billing","contactSales":false},{"free":false,"name":"Teams","description":"Survey tools, branding controls, and real-time collaboration for growing teams","contactSales":false},{"free":false,"name":"Enterprise","description":"Secure access, admin tools, and powerful integrations at organizational scale","contactSales":true}],"freeTier":true,"sourceUrl":"https://www.surveymonkey.com/curiosity/video-streaming-services-van-westendorp-pricing-analysis/","retrievedAt":"2026-08-19T22:00:59.862Z"}` | `{"type":"hybrid","summary":"Free tier available; flexible paid plans for all business sizes; 7-day free enterprise trial","currency":"USD","freeTier":true,"sourceUrl":"https://www.zoho.com/survey/","retrievedAt":"2026-08-19T21:59:36.388Z","freeTrialDays":7}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Survey Tools)

| Capability | SurveyMonkey | Zoho Survey |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Advanced skip logic branching | - | - |
| Matrix likert scale question types | - | - |
| Anonymous response data masking | - | - |
| Cross tabulation statistical reporting | - | - |
| Offline kiosk data collection apps | - | - |
| AI sentiment analysis of open text | - | - |
| Salesforce hubspot CRM sync | - | - |
| Tableau powerbi analytics sync | - | - |
| Mailchimp activecampaign distribution sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:07:27.710Z. "-" = undocumented, not absent.*