# Sumo Logic vs Zabbix

| Attribute | Sumo Logic | Zabbix |
|---|---|---|
| **Vioscale score** | 53.7 (61% (medium)) | 52.1 (17% (low)) |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` |
| description.long | A cloud-based monitoring and analytics platform that collects telemetry data from various sources and provides dashboards, real-time alerts, and machine-learning-driven insights to help organizations troubleshoot infrastructure and application issues. | A comprehensive monitoring solution that collects metrics from any source and provides visibility across infrastructure, applications, networks, and services, deployable either on-premises or as a managed cloud service |
| features.capabilities | `{"apm":true,"rum":false,"logs":true,"hosting":"both","metrics":true,"on_call":false,"tracing":true,"alerting":true,"dashboards":true,"otel_native":true}` | `{"logs":true,"hosting":"both","metrics":true,"alerting":true,"dashboards":true}` |
| integrations.count | 20 | 22 |
| integrations.list | `[{"name":"AWS Lambda"},{"name":"Azure"},{"name":"Docker"},{"name":"FluentD"},{"name":"JavaScript"},{"name":"Jenkins"},{"name":"Kinesis"},{"name":"Logback"},{"name":"Logstash"},{"name":"Log4J"},{"name":"Log4j2"},{"name":"Maven"},{"name":".NET"},{"name":"Okta"},{"name":"Scala"},{"name":"CollectD"},{"name":"Prometheus"},{"name":"StatsD"},{"name":"OpenTelemetry"},{"name":"Kubernetes"}]` | `[{"name":"SNMP"},{"name":"Java"},{"name":"IPMI"},{"name":"SSH"},{"name":"Telnet"},{"name":"NETCONF"},{"name":"SFTP"},{"name":"ODBC"},{"name":"ICMP"},{"name":"TCP"},{"name":"Prometheus"},{"name":"Modbus"},{"name":"MQTT"},{"name":"HTTP"},{"name":"HTTPS"},{"name":"VMware"},{"name":"vCenter"},{"name":"Veeam Backup and Replication"},{"name":"Veeam Backup Enterprise Manager"},{"name":"RabbitMQ"},{"name":"GCP"},{"name":"MSSQL"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"LV","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"mac":true,"web":true,"linux":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Essentials","description":"Ideal for small-to-medium-sized DevOps and SecOps teams requiring ad-hoc investigation and troubleshooting","contactSales":false},{"free":false,"name":"Enterprise Suite","description":"Ideal for maturing security teams looking for real-time threat detection and investigation","contactSales":true}],"summary":"30-day free trial. Unlimited users. Predictable pricing.","currency":"USD","sourceUrl":"https://www.sumologic.com","retrievedAt":"2026-08-03T12:17:38.080Z","freeTrialDays":30}` | `{"type":"open_source","plans":[{"free":false,"name":"Silver","summary":"$325/month, billed annually","features":["Online support","1 support contact","8x5 support availability","1 day initial response time","Unlimited monitored devices and metrics"],"commitment":"annual","components":[{"kind":"fixed","amount":325,"period":"month","currency":"USD"}],"description":"Online support with business-hours availability and one primary support contact","contactSales":false},{"free":false,"name":"Gold","summary":"From $825/month, billed annually","features":["Phone and online support","2 support contacts","8x5 support availability","4 hour initial response time","Distributed monitoring","Online education","5 Zabbix Online Training Vouchers (Tier 1)","1 Zabbix Summit full ticket","Unlimited monitored devices and metrics"],"commitment":"annual","components":[{"kind":"fixed","amount":825,"period":"month","currency":"USD"}],"description":"Phone and online support during business hours with two support contacts, includes distributed monitoring and training","contactSales":false},{"free":false,"name":"Platinum","summary":"Custom pricing","features":["Phone and online support","3 support contacts","24x7 support availability","2 hour initial response time","Distributed monitoring","Remote troubleshooting","Performance tuning","Environment review","Upgrades by Zabbix team","40 hours remote consultancy","30 Zabbix Online Training Vouchers (Tier 1)","10 Tier 2 training vouchers","3 Zabbix Summit full tickets"],"commitment":"annual","description":"24/7 support with three contacts, includes performance tuning, environment review, and 40 hours of remote consultancy","contactSales":true},{"free":false,"name":"Enterprise","summary":"Custom pricing, enterprise-grade support","features":["Phone and online support","7 support contacts","24x7 support availability","1.5 hour initial response time","1 hour emergency response time","Assigned Customer Success Manager","Remote troubleshooting","Performance tuning","Environment review","Upgrades by Zabbix team","80 hours remote consultancy","100 Zabbix Online Training Vouchers (Tier 1)","30 Tier 2 training vouchers","High availability","Unlimited deployments","Multiple legal entities","Hands-on assistance"],"commitment":"annual","description":"24/7 premium support with seven contacts, assigned customer success manager, hands-on assistance, and 80 hours of consultancy","contactSales":true},{"free":false,"name":"Global","summary":"Custom pricing, premium global support","features":["Phone and online support","20 support contacts","24x7 support availability","1 hour initial response time","1 hour emergency response time","Assigned Customer Success Manager","Remote troubleshooting","Performance tuning","Environment review","Upgrades by Zabbix team","High availability","Unlimited deployments","Multiple legal entities","Hands-on assistance","Annual Q&A session with product owners"],"commitment":"annual","description":"Premium global support with twenty contacts and strategic assistance across unlimited deployments and multiple entities","contactSales":true}],"summary":"Free open-source software with optional subscriptions from $325/month (Silver). All subscriptions include support SLAs and 5 years of security fixes.","currency":"USD","freeTier":true,"sourceUrl":"https://www.zabbix.com","retrievedAt":"2026-08-16T21:34:30.194Z","freeTrialDays":5,"startingPrice":{"amount":325,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | open_source |
| pricing.price_level | unknown | free |
| pricing.transparent | no | yes |
| reliability.status_page | yes | - |
| security.fedramp | yes | - |
| security.gdpr | - | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Observability Tools)

| Capability | Sumo Logic | Zabbix |
|---|:--:|:--:|
| **Signals** |  |  |
| Metrics | ✓ | ✓ |
| Log management | ✓ | ✓ |
| Distributed tracing | ✓ | - |
| Application performance monitoring | ✓ | - |
| Real-user monitoring | ✗ | - |
| **Response** |  |  |
| Alerting | ✓ | ✓ |
| On-call / incident management | ✗ | - |
| **Insight** |  |  |
| Dashboards | ✓ | ✓ |
| **Standards** |  |  |
| OpenTelemetry-native | ✓ | - |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud + self-hosted |

*Source: Vioscale. Generated 2026-09-01T16:27:22.615Z. "-" = undocumented, not absent.*