# Streak CRM vs Zoho CRM

**Leader by Vioscale score:** Zoho CRM

| Attribute | Streak CRM | Zoho CRM |
|---|---|---|
| **Vioscale score** | 56.1 (54% (medium)) | 70.1 (72% (medium)) |
| content.faq | `[{"answer":"Streak CRM is a customer relationship management system integrated directly into Gmail, allowing teams to manage sales pipelines, track contacts, and coordinate email communications without leaving their inbox. It includes email tracking, AI-powered summaries, and task management features.","source":"https://www.streak.com","question":"What is Streak CRM and how does it work?","confidence":0.95},{"answer":"Streak CRM is designed for teams of any size that rely on Gmail for business communication and need collaborative CRM capabilities. It supports shared pipelines and contact management, with options for advanced automation and reporting as teams scale.","source":"https://www.streak.com","question":"What types of teams is Streak CRM designed for?","confidence":0.85},{"answer":"Streak CRM uses a freemium subscription model with a free tier available to all users and a 14-day trial for paid features. Paid plans charge per user per month and support both monthly and annual billing options.","source":"https://www.streak.com","question":"How is Streak CRM priced?","confidence":0.9},{"answer":"Streak CRM is available as a web application and through mobile apps for iOS and Android. It is cloud-based and does not offer on-premise deployment options.","source":"https://www.streak.com","question":"What platforms and devices can access Streak CRM?","confidence":0.95},{"answer":"Streak CRM includes workflow automation, marketing automation, AI-powered task management, and email summarization features. Advanced automation and reporting capabilities are available in higher-tier subscription plans.","source":"https://www.streak.com","question":"What automation and AI features does Streak CRM offer?","confidence":0.9},{"answer":"Streak CRM integrates with Google Workspace for direct Gmail connectivity, ChatGPT and Claude for AI capabilities, and LinkedIn for professional data. Additional service integrations are also supported.","source":"https://www.streak.com","question":"Which systems and services integrate with Streak CRM?","confidence":0.85},{"answer":"Core features include contact management, sales pipeline tracking, email integration with tracking capabilities, reporting dashboards, task management, and custom field support. API access is available for building integrations and automating workflows with other systems.","source":"https://www.streak.com","question":"What core CRM features does Streak CRM include?","confidence":0.95},{"answer":"Streak CRM allows users to create custom fields to organize and track business-specific information according to their needs. An API is available for teams that want to build custom integrations or automate data workflows.","source":"https://www.streak.com","question":"Can Streak CRM be customized to fit specific workflows?","confidence":0.9}]` | `[{"answer":"Zoho CRM is a cloud-based customer relationship management platform designed to help businesses manage customer interactions, sales pipelines, and team collaboration. The platform serves over 300,000 businesses globally across all industries, ranging from small teams to enterprises.","source":"https://www.zoho.com/crm/","question":"What is Zoho CRM and who uses it?","confidence":0.95},{"answer":"Zoho CRM offers a freemium model with a perpetual free tier supporting up to 3 users, plus multiple paid subscription plans priced per user per month. Subscriptions are flexible with no long-term contracts required, and annual plans typically offer savings compared to monthly billing.","source":"https://www.zoho.com/crm/pricing.html","question":"What is Zoho CRM's pricing model?","confidence":0.93},{"answer":"Zoho CRM is proprietary commercial software, not open-source. It is a cloud-based Software-as-a-Service (SaaS) platform operated and maintained by Zoho Corporation.","source":"https://www.zoho.com/crm/","question":"Is Zoho CRM open-source or proprietary?","confidence":0.98},{"answer":"Zoho CRM is exclusively cloud-based and accessible through web browsers and dedicated mobile applications. There is no self-hosted or on-premises deployment option available; all data and functionality reside in Zoho's cloud infrastructure.","source":"https://www.zoho.com/crm/","question":"How is Zoho CRM deployed, and what platforms does it support?","confidence":0.94},{"answer":"Key features include sales force automation with pipeline and territory management, AI-powered assistance for task automation and insights, lead management and nurturing, process automation through workflows and cadences, business intelligence with dashboards and reporting, and extensive customization options. The platform also supports omnichannel customer engagement and includes configure-price-quote (CPQ) functionality in higher-tier plans.","source":"https://www.zoho.com/crm/features/","question":"What are the main features and capabilities of Zoho CRM?","confidence":0.92},{"answer":"Yes, Zoho CRM integrates with over 1,000 third-party applications through its Zoho Marketplace. Users can connect to popular business tools, and developers can build custom integrations using Zoho's REST APIs.","source":"https://www.zoho.com/crm/","question":"Does Zoho CRM support integrations with other applications?","confidence":0.9},{"answer":"Zoho CRM offers multiple tiers (Free, Standard, Professional, Enterprise, and Ultimate) with increasing capabilities. The Free edition supports up to 3 users with basic contact and workflow management. Higher tiers progressively add AI agents, advanced automation, inventory management, custom functions, and enterprise features like multi-team management and approval workflows.","source":"https://www.zoho.com/crm/pricing.html","question":"What are the main differences between Zoho CRM editions?","confidence":0.91},{"answer":"Zoho CRM competes with platforms like Salesforce, HubSpot, Pipedrive, and Microsoft Dynamics. Zoho generally positions itself as more affordable and accessible to small and mid-market businesses, with strong AI capabilities and extensive customization. Unlike some competitors, Zoho offers a persistent free tier and does not require long-term contracts.","source":"https://www.zoho.com/crm/","question":"How does Zoho CRM compare to alternative CRM platforms?","confidence":0.85}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Streak is a CRM integrated directly into Gmail, enabling teams to manage contacts, deals, and sales pipelines within their email interface. The platform uses AI to automatically log emails, generate deal summaries, and recommend next steps, while supporting integrations with calling systems and various productivity tools. | A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":false,"lead_scoring":false,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":false,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":true,"custom_fields":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"reporting_dashboards":true}` |
| integrations.count | 8 | 7 |
| integrations.list | `[{"name":"Allo"},{"name":"Zapier"},{"name":"Google Sheets"},{"name":"Google Hangouts Chat"},{"name":"Gmail"},{"name":"Google Drive"},{"name":"Google Contacts"},{"name":"Google Calendar"}]` | `[{"name":"Zoho Creator"},{"name":"Zoho Books"},{"name":"Zoho Catalyst"},{"name":"Zoho Cliq"},{"name":"Zoho RPA"},{"name":"Google APIs"},{"name":"YouTube APIs"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Pro","summary":"$49/user/month (monthly) or $59/user/month (annual, 20% off)","features":["Core CRM","Mail merge","Shared pipelines","20 AI credits/user/month"],"components":[{"kind":"per_unit","unit":"seat","amount":49,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Pro+","summary":"$69/user/month (monthly) or $89/user/month (annual). 14-day free trial.","features":["Core CRM","Mail merge","Shared pipelines","Advanced reports","Integrations & automations","Archived users","150 AI credits/user/month"],"components":[{"kind":"per_unit","unit":"seat","amount":69,"period":"month","currency":"USD"}],"description":"Most popular","contactSales":false},{"free":false,"name":"Enterprise","summary":"$129/user/month (monthly) or $159/user/month (annual). Contact sales.","features":["All Pro+ features","Custom roles","Data validation","Dedicated support + CEO line","500 AI credits/user/month"],"components":[{"kind":"per_unit","unit":"seat","amount":129,"period":"month","currency":"USD"}],"contactSales":true}],"summary":"From $49/user/month. Free email tools (tracking, snippets, mail merge up to 50/day). 14-day free trial on Pro+.","currency":"USD","freeTier":true,"sourceUrl":"https://www.streak.com","retrievedAt":"2026-08-05T13:11:27.743Z","freeTrialDays":14,"startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"freemium","summary":"Flexible pricing with free tier available; specific plan details not publicly listed","freeTier":true,"sourceUrl":"https://www.zoho.com/crm/","retrievedAt":"2026-08-14T15:22:12.246Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |
| release.cadence_days | - | 45 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (CRM Software)

| Capability | Streak CRM | Zoho CRM |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✗ | - |
| **Communication** |  |  |
| Email sync & tracking | ✓ | - |
| **Automation** |  |  |
| Marketing automation | ✗ | - |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✗ | - |
| **Access** |  |  |
| Native mobile app | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |
| Custom fields & objects | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:39:17.437Z. "-" = undocumented, not absent.*