# Splashtop vs Zoho Assist

**Leader by Vioscale score:** Splashtop

| Attribute | Splashtop | Zoho Assist |
|---|---|---|
| **Vioscale score** | 72.6 (76% (high)) | 54.4 (34% (low)) |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform enabling users to remotely access and control computers and mobile devices, with capabilities for IT support teams to remotely monitor, troubleshoot, and manage endpoints, plus administrative tools for enterprise access control and security. | Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management. |
| features.capabilities | `{"iso_27001":true,"wake_on_lan":false,"soc2_type_ii":true,"file_transfer":true,"pricing_model":"per_endpoint","sso_saml_auth":true,"remote_printing":true,"deployment_model":"saas_relay","unattended_access":true,"mfa_2fa_enforcement":true,"mobile_device_control":true,"multi_monitor_support":true,"session_video_recording":true}` | - |
| integrations.count | 15 | - |
| integrations.list | `[{"name":"SentinelOne"},{"name":"Microsoft Entra ID"},{"name":"Okta"},{"name":"Google Workspace"},{"name":"OneLogin"},{"name":"Jamf"},{"name":"Microsoft Intune"},{"name":"Kandji"},{"name":"Addigy"},{"name":"Terraform"},{"name":"Ansible"},{"name":"SIEM platforms"},{"name":"Monitoring tools"},{"name":"CI/CD pipelines"},{"name":"MDM platforms"}]` | - |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","JP","TW","CN","SG","NL","NZ"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Solo","summary":"$6/month","features":["Unattended Access from Any Device","Easy Setup","File Transfer with Drag-and-Drop","Remote print"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":6,"period":"month","currency":"USD"}],"description":"For individual users needing remote access","contactSales":false},{"free":false,"name":"Pro","summary":"$8.25/user/mo billed annually at $99/year per user","features":["Everything in Solo","Multi-Monitor Support","User Role and Access Management","Chat and Session Recording","Multiple users up to 3","Volume Discounts"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":8.25,"period":"month","currency":"USD"}],"description":"For individuals and small teams","contactSales":false},{"free":false,"name":"Performance","summary":"$149/year","features":["Everything in Pro","4:4:4 Color Accuracy","240 FPS Capability","High-Fidelity Audio","Remote Stylus and Wacom Bridge","USB Passthrough"],"components":[{"kind":"fixed","amount":149,"period":"year","currency":"USD"}],"description":"Ultimate remote work experience","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Performance","SSO Integration","Granular Access Controls","Scheduled Access","SIEM logging","Android/IoT Unattended Access","APIs","IP Whitelist","Cloud Recording","On-Prem option available"],"description":"Advanced security, manageability and access control","contactSales":true},{"free":false,"name":"Remote Support - SOS","summary":"From $22/mo per concurrent user license or $259–$399/year","features":["Unlimited computer and mobile device access","On-demand support","Managed endpoints control"],"components":[{"kind":"per_unit","unit":"concurrent user license","amount":22,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"concurrent user","amount":259,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"concurrent user","amount":399,"period":"year","currency":"USD"}],"description":"On-demand support for unlimited devices","contactSales":false,"includedLimits":{"max_managed_computers":"1200","managed_computers_option_1":"10 per license","managed_computers_option_2":"300 per license"}},{"free":false,"name":"Remote Support - Enterprise","summary":"Custom pricing","features":["Everything in SOS","Enhanced security with SSO","Granular access controls","IP whitelisting","Cloud recording","Service desk","Unattended Android access","APIs","Autonomous Endpoint Management"],"description":"Enterprise remote support with advanced features","contactSales":true,"includedLimits":{"managed_devices":"1200"}}],"addOns":[{"name":"Splashtop Antivirus powered by Bitdefender"},{"name":"Bitdefender GravityZone EDR"},{"name":"Foxpass Wi-Fi Security"},{"name":"Secure Workspace"},{"name":"Classroom Cloud - Mirroring360 Pro","components":[{"kind":"fixed","amount":29,"period":"year","currency":"USD"}]}],"summary":"From $6/month (Solo). Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.splashtop.com/pricing","retrievedAt":"2026-08-25T15:39:19.110Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","features":["instant chat","multi-monitor navigation"],"includedLimits":{"technicians":"1","concurrent_sessions":"1","unattended_computers":"5"}}],"summary":"Free plan with 1 technician and 5 unattended computers. Paid plans available.","freeTier":true,"sourceUrl":"https://www.zoho.com/assist","retrievedAt":"2026-08-19T18:24:08.471Z","freeTrialDays":15}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":6,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.9 | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Remote Access)

| Capability | Splashtop | Zoho Assist |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas relay | - |
| Unattended access | ✓ | - |
| Session video recording | ✓ | - |
| File transfer | ✓ | - |
| Wake on lan | ✗ | - |
| Multi monitor support | ✓ | - |
| Mobile device control | ✓ | - |
| Remote printing | ✓ | - |
| MFA 2FA enforcement | ✓ | - |
| SSO SAML auth | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Per endpoint | - |

*Source: Vioscale. Generated 2026-09-01T17:10:56.024Z. "-" = undocumented, not absent.*