# Sorryâ„¢ App vs StatusPal

**Leader by Vioscale score:** StatusPal

| Attribute | Sorryâ„¢ App | StatusPal |
|---|---|---|
| **Vioscale score** | 49.9 (42% (low)) | 56.4 (76% (high)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A hosted communication platform that enables organizations to keep customers informed about real-time system status, planned maintenance windows, and product updates through customizable status pages with multi-channel notifications. | SaaS platform for monitoring service uptime, automating incident management, and publishing status pages to end-users. Includes multi-language support, real-time notifications across multiple channels, and integrations with monitoring and on-call tools. |
| features.capabilities | - | `{"pricing_model":"subscription","sso_saml_auth":true,"sms_subscribers":true,"deployment_model":"saas","email_subscribers":true,"custom_css_branding":true,"private_status_pages":true,"custom_domain_support":true,"maintenance_scheduling":true,"api_incident_automation":true,"slack_webhook_subscribers":true}` |
| integrations.count | 10 | 19 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Chat"},{"name":"Twilio"},{"name":"Intercom"},{"name":"Zapier"},{"name":"PagerDuty"},{"name":"Updown.io"},{"name":"Geckoboard"},{"name":"Splunk"}]` | `[{"name":"PagerDuty"},{"name":"OpsGenie"},{"name":"Pingdom"},{"name":"Datadog"},{"name":"New Relic"},{"name":"StatusCake"},{"name":"UptimeRobot"},{"name":"Google Calendar"},{"name":"Google Chat"},{"name":"Mailchimp"},{"name":"Slack"},{"name":"Intercom"},{"name":"Mattermost"},{"name":"Livewatch"},{"name":"Esendex SMS"},{"name":"Ekara by IPlabel"},{"name":"AWS"},{"name":"Cloudflare"},{"name":"Stripe"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$99/month billed monthly or annually","features":["1000 subscribers","5 team members","Incident metrics","Component subscriptions","Email notifications","Slack/Teams/Google Chat notifications","Custom domain","REST API & Status API","Team member SSO with SAML providers","Role-based access control","Real human support"],"minSeats":5,"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Includes 1000 subscribers, 5 team members, incident metrics, component subscriptions, multi-channel notifications, custom domain, REST/Status APIs, and team SSO","contactSales":false,"includedLimits":{"subscribers":"1000","team_members":"5"}},{"free":false,"name":"Enterprise","description":"Custom pricing with dedicated account management, personalized support, flexible billing, and custom EULA","contactSales":true}],"addOns":[{"name":"Private Status Page"},{"name":"Multiple Status Pages"},{"name":"Team Members","components":[{"kind":"per_unit","unit":"member","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $99/month with 7-day free trial. Team members add-on at $5/month each.","currency":"USD","freeTier":false,"sourceUrl":"https://www.sorryapp.com/pricing/","retrievedAt":"2026-08-20T14:05:45.537Z","freeTrialDays":7,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Hobby","summary":"$46/month","features":["Unlimited public status pages","500 subscribers","10 monitored services","Multi-language support","Email and SMS notifications","1 custom domain"],"commitment":"monthly","components":[{"kind":"fixed","amount":46,"period":"month","currency":"USD"}],"description":"For individual status page owners","contactSales":false,"includedLimits":{"subscribers":"500","custom_domains":"1","monitored_services":"10","incident_retention_days":"90"}},{"free":false,"name":"Startup","summary":"$99/month (most popular)","features":["Unlimited status pages","1,000 subscribers","30 monitored services","External service status monitoring","2 language translations","4 custom domains","300 day incident retention","Email and SMS notifications"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"For small teams","contactSales":false,"includedLimits":{"languages":"2","subscribers":"1000","custom_domains":"4","monitored_services":"30","incident_retention_days":"300"}},{"free":false,"name":"Business","summary":"$299/month","features":["Unlimited status pages","4,000 subscribers","100 monitored services","SAML Single Sign-On","Custom role provisioning","Audience-specific status pages","White-label/custom branding","Custom CSS/JavaScript","ChatOps and Slack integration","Webhook automation","Email and metrics integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"description":"For growing companies","contactSales":false,"includedLimits":{"subscribers":"4000","monitored_services":"100"}},{"free":false,"name":"Enterprise","summary":"Custom pricing — contact sales","features":["Unlimited status pages and subscribers","Custom features and integrations","Multi-provider SSO","Phone support","Custom SLA","Custom incident types","HTML and email template customization"],"description":"Custom solution for enterprise needs","contactSales":true}],"addOns":[{"name":"StatusPal free Heroku add-on"}],"summary":"From $46/month. 14-day free trial, no credit card required. Special 40% discount available for early-stage startups.","currency":"USD","freeTier":false,"sourceUrl":"https://www.statuspal.io/es/pricing","retrievedAt":"2026-08-25T15:50:33.901Z","freeTrialDays":14,"startingPrice":{"amount":46,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | mid |
| pricing.starting_price | `{"amount":99,"currency":"USD"}` | `{"amount":46,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |

## Capabilities (Status Pages)

| Capability | Sorryâ„¢ App | StatusPal |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Saas |
| Email subscribers | - | ✓ |
| SMS subscribers | - | ✓ |
| Slack webhook subscribers | - | ✓ |
| Custom domain support | - | ✓ |
| Custom css branding | - | ✓ |
| Private status pages | - | ✓ |
| SSO SAML auth | - | ✓ |
| Component grouping | - | - |
| Maintenance scheduling | - | ✓ |
| API incident automation | - | ✓ |
| SOC2 type ii | - | - |
| Pricing model | - | Subscription |

*Source: Vioscale. Generated 2026-09-01T15:09:28.720Z. "-" = undocumented, not absent.*