# Sinch vs Telnyx

| Attribute | Sinch | Telnyx |
|---|---|---|
| **Vioscale score** | 61.6 (73% (medium)) | 62.7 (72% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified platform providing enterprise-grade messaging, voice, and email capabilities with built-in delivery, compliance, and fraud protection. Offers both developer APIs and ready-made applications for marketing, notifications, identity verification, and customer support. | A platform that orchestrates voice AI agents with built-in speech recognition, synthesis, and language model inference, operating on a unified owned network infrastructure billed transparently at $0.05 per minute for the core voice engine plus metered costs for additional services. |
| features.capabilities | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":false}` | `{"sms":true,"email":true,"voice":true,"two_way":true,"whatsapp":true,"global_coverage":"global","usage_pricing_transparent":true}` |
| integrations.count | 13 | 22 |
| integrations.list | `[{"name":"Genesys"},{"name":"3CX"},{"name":"Adobe"},{"name":"Emarsys"},{"name":"SAP"},{"name":"HubSpot"},{"name":"Shopify"},{"name":"Mailjet"},{"name":"Mailgun"},{"name":"SimpleTexting"},{"name":"ClickSend"},{"name":"Chatlayer"},{"name":"Contact Pro"}]` | `[{"name":"Microsoft Teams"},{"name":"Zoom"},{"name":"Google Meet"},{"name":"Webex"},{"name":"Deepgram"},{"name":"Speechmatics"},{"name":"NVIDIA Parakeet"},{"name":"Telnyx STT"},{"name":"Telnyx Ultra TTS"},{"name":"Qwen3TTS"},{"name":"Inworld"},{"name":"Rime"},{"name":"Resemble"},{"name":"Murf"},{"name":"Fish Audio"},{"name":"Azure Neural HD"},{"name":"Anthropic"},{"name":"OpenAI"},{"name":"Kimi"},{"name":"GLM-5.2"},{"name":"GPT-5.6 Luna"},{"name":"GPT-5.6 Sol"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Voice API Calling","summary":"From $0.01/minute for outbound calls","features":["Domestic calling in 60+ countries","International calling","In-app calling","SIP interface","Call recording","Transcription","Text to speech","IVR menus","Number masking","Answering machine detection"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Pay-as-you-go voice calling with transparent per-minute pricing","contactSales":false},{"free":true,"name":"Phone Numbers","summary":"Setup: $0.00, Monthly: $0.00","features":["Receive calls","Domestic calling"],"components":[{"kind":"one_time","amount":0,"currency":"USD"},{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Local business phone numbers","contactSales":false}],"summary":"Pay-as-you-go from $0.01/minute for voice calls. Free trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.sinch.com","retrievedAt":"2026-08-05T14:24:33.982Z","startingPrice":{"amount":0.01,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":true,"name":"Pay As You Go","summary":"$0.05/min voice engine, pay as you use","features":["Full platform access","Voice engine included","LLM tokens at GPU rates","Community support"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.05,"currency":"USD","description":"Voice engine (orchestration, STT, TTS)"}],"description":"Usage-based billing with no commitment. Card on file to start.","contactSales":false,"includedLimits":{"sms_per_second":"50","concurrent_calls":"500","api_requests_per_second":"100"}},{"free":false,"name":"Committed","summary":"$500/month minimum with volume discounts","features":["All pay-as-you-go features","Volume discounts on usage","Dedicated account manager","Priority support","Higher rate limits"],"commitment":"monthly","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}],"description":"Monthly commitment with volume-based discounts across all services.","contactSales":false},{"free":false,"name":"Enterprise","summary":"$5,000/month minimum, custom enterprise pricing","features":["All committed plan features","Dedicated infrastructure","Private IP addressing","Private network interconnect","Unlimited rate limits"],"components":[{"kind":"fixed","amount":5000,"period":"month","currency":"USD"}],"description":"Custom pricing with dedicated infrastructure, private network, and unlimited rate limits.","contactSales":true}],"addOns":[{"name":"LLM tokens","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.004,"currency":"USD","description":"Example: Kimi model on Telnyx-owned GPUs, roughly $0.004/min"}]},{"name":"Telephony","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.0032,"currency":"USD","description":"SIP trunking inbound from $0.0032/min"}]},{"name":"Call recording","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.002,"currency":"USD"}]},{"name":"SMS outbound","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.004,"currency":"USD","description":"Volume pricing available down to $0.0005/msg"}]},{"name":"Phone numbers (US local)","components":[{"kind":"fixed","amount":1,"period":"month","currency":"USD","description":"Volume pricing from $0.79/mo"}]}],"summary":"From $0.05/min. No monthly platform fee. Free tier available; committed or enterprise tiers for volume discounts and dedicated support.","currency":"USD","freeTier":true,"sourceUrl":"https://telnyx.com/pricing/voice-ai-agents","retrievedAt":"2026-08-13T22:21:22.572Z","startingPrice":{"amount":500,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | high |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Communication APIs)

| Capability | Sinch | Telnyx |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | ✓ | ✓ |
| RCS | ✓ | - |
| Transactional email | ✓ | ✓ |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✗ | ✓ |

*Source: Vioscale. Generated 2026-09-01T16:30:50.679Z. "-" = undocumented, not absent.*