# Shepherd.js vs UserGuiding

**Leader by Vioscale score:** UserGuiding

| Attribute | Shepherd.js | UserGuiding |
|---|---|---|
| **Vioscale score** | 52.4 (29% (low)) | 67.5 (41% (low)) |
| activity.commits_last_30d | 25 | - |
| adoption.dependent_repos | 834 | - |
| adoption.github_stars | 13,797 | - |
| deployment.options | - | `{"cloud":true}` |
| description.long | A JavaScript library for building guided tours and onboarding experiences within web applications. Emphasizes accessibility, framework compatibility (React, Angular, Vue, Ember), and customizable styling. | A SaaS tool that helps product teams create interactive walkthroughs, onboarding flows, surveys, and knowledge bases to guide users through web applications. Uses no-code visual builders and integrates with analytics and communication tools to reduce support load and improve feature adoption. |
| features.capabilities | `{"in_app_user_onboarding_checklists":true,"interactive_dom_element_targeting_walkthroughs":true}` | - |
| integrations.count | - | 12 |
| integrations.list | - | `[{"name":"Amplitude"},{"name":"Google Analytics"},{"name":"Google Tag Manager"},{"name":"HubSpot"},{"name":"Intercom"},{"name":"Mixpanel"},{"name":"Salesforce"},{"name":"Segment"},{"name":"Slack"},{"name":"Webhook"},{"name":"Woopra"},{"name":"UserGuiding MCP"}]` |
| language.primary | JavaScript | - |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$174/mo when billed annually (save $900/year)","features":["All Adoption Features + AI Assistant","All In-App Onboarding Experiences","Surveys & NPS with AI Insights","Analytics Reporting & Segmentation","Knowledge Base & Product Updates","Material Engagement Analytics","Daily & Weekly Performance Reports","Custom Attributes","Help Center Access","Email Support","Live Chat Support"],"commitment":"annual","components":[{"kind":"fixed","amount":174,"period":"month","currency":"USD"}],"description":"All adoption features, AI assistant, in-app onboarding, surveys, analytics, and knowledge base","contactSales":false,"includedLimits":{"mau":"starting at base tier"}},{"free":false,"name":"Growth","summary":"$349/mo when billed annually (save $1,800/year)","features":["Everything in Starter +","No-Code Event Tracking","Advanced Analytics Reporting","Private Knowledge Base & Product Updates","Feature Request & Roadmap","Localization & Auto-Translate","Custom Alerts","Session Replay","Team Member Role Management","A/B Testing & Goal Tracking","Custom CSS & Localization","Premium Integrations","EU Data Hosting Included"],"commitment":"annual","components":[{"kind":"fixed","amount":349,"period":"month","currency":"USD"}],"description":"Everything in Starter plus advanced tracking, A/B testing, session replay, and premium integrations","contactSales":false,"includedLimits":{"mau":"from 2,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing. Contact sales.","features":["Everything in Growth +","Custom MAU","Unlimited Onboarding Experiences","Migration Support","Security Audit & Compliance","Custom Contract & SLA","SAML SSO & Team Member Activity Logs","SOC2, GDPR, HIPAA Compliance","Personalized Coaching & Support","1-on-1 Weekly Onboarding Sessions (3 months, 1 hr/week)"],"description":"Custom plan with unlimited onboarding experiences, migration support, security audit, and dedicated support","contactSales":true,"includedLimits":{"mau":"custom"}}],"addOns":[{"name":"Extra Material Quotas"},{"name":"Extra Team Member Seats"},{"name":"Extra Containers"},{"name":"White-Label Branding"},{"name":"Optional EU Data Hosting"}],"summary":"From $174/mo annually (Starter). Free 14-day trial. 30-day money-back guarantee.","currency":"USD","freeTier":true,"sourceUrl":"https://userguiding.com/pricing","retrievedAt":"2026-08-18T22:09:14.731Z","freeTrialDays":14,"startingPrice":{"amount":174,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | - | freemium |
| pricing.price_level | - | high |
| pricing.starting_price | - | `{"amount":174,"currency":"USD"}` |
| pricing.transparent | - | yes |
| release.cadence_days | 14 | - |
| release.history | `[{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.6-react-shepherd","date":"2026-08-24T10:11:25Z","type":"stable","version":"v7.0.6-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.5-react-shepherd","date":"2026-08-10T02:56:56Z","type":"stable","version":"v7.0.5-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.4-react-shepherd","date":"2026-03-11T15:46:46Z","type":"stable","version":"v7.0.4-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.3-react-shepherd","date":"2026-02-23T01:03:14Z","type":"stable","version":"v7.0.3-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.2-react-shepherd","date":"2026-02-19T18:29:42Z","type":"stable","version":"v7.0.2-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.1-react-shepherd","date":"2026-02-18T13:42:55Z","type":"stable","version":"v7.0.1-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v7.0.0-react-shepherd","date":"2026-02-08T21:16:03Z","type":"stable","version":"v7.0.0-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.9-react-shepherd","date":"2025-07-23T21:41:11Z","type":"stable","version":"v6.1.9-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.8-react-shepherd","date":"2025-02-20T20:26:16Z","type":"stable","version":"v6.1.8-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.7-react-shepherd","date":"2025-01-13T13:51:55Z","type":"stable","version":"v6.1.7-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.6-react-shepherd","date":"2024-11-19T13:20:08Z","type":"stable","version":"v6.1.6-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.4-react-shepherd","date":"2024-10-21T20:54:24Z","type":"stable","version":"v6.1.4-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.3-react-shepherd","date":"2024-10-10T20:35:19Z","type":"stable","version":"v6.1.3-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v6.1.2-react-shepherd","date":"2024-10-08T19:51:00Z","type":"stable","version":"v6.1.2-react-shepherd"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v1.3.1-%40shepherdpro/pro-js","date":"2024-08-05T23:00:43Z","type":"stable","version":"v1.3.1-@shepherdpro/pro-js"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v1.3.0-%40shepherdpro/pro-js","date":"2024-07-25T15:28:09Z","type":"stable","version":"v1.3.0-@shepherdpro/pro-js"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v1.2.2-%40shepherdpro/pro-js","date":"2024-07-24T15:03:15Z","type":"stable","version":"v1.2.2-@shepherdpro/pro-js"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v1.2.1-%40shepherdpro/pro-js","date":"2024-07-22T15:13:29Z","type":"stable","version":"v1.2.1-@shepherdpro/pro-js"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v1.2.0-%40shepherdpro/pro-js","date":"2024-07-19T10:47:09Z","type":"stable","version":"v1.2.0-@shepherdpro/pro-js"},{"url":"https://github.com/shipshapecode/shepherd/releases/tag/v1.1.0-%40shepherdpro/pro-js","date":"2024-06-28T00:16:36Z","type":"stable","version":"v1.1.0-@shepherdpro/pro-js"}]` | - |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.scorecard | 4.3 | - |
| security.soc2 | - | yes |
| security.vulnerabilities | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=shepherd.js&per_page=100","last_12m":0,"max_severity":null}` | - |

## Capabilities (Digital Adoption Platforms)

| Capability | Shepherd.js | UserGuiding |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Interactive dom element targeting walkthroughs | ✓ | - |
| No code visual builder chrome extension | - | - |
| In app user onboarding checklists | ✓ | - |
| Nps and in app survey collection | - | - |
| User drop off and completion analytics | - | - |
| Knowledge base help widget embed | - | - |
| Amplitude mixpanel analytics sync | - | - |
| Salesforce hubspot CRM sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:37:35.088Z. "-" = undocumented, not absent.*