# ServiceM8 vs Zuper

**Leader by Vioscale score:** ServiceM8

| Attribute | ServiceM8 | Zuper |
|---|---|---|
| **Vioscale score** | 56.1 (48% (low)) | 35 (46% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform for field service businesses that consolidates job management, staff scheduling, client communication, quoting, invoicing, and payment processing. Works across iOS, Android, and web, with offline capabilities for mobile teams. | Zuper is a field service management platform that replaces 6-8 disconnected tools with a unified AI-driven system, featuring real-time synchronization, intelligent automation, integrated communications, payments, and fleet management. |
| features.capabilities | `{"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"gps_geofenced_timeclock_check_in_out":true,"automated_sms_email_arrival_reminders":true,"photo_based_quality_assurance_checklists":true,"recurring_route_optimization_and_scheduling":true,"integrated_voip_call_tracking_and_screen_pop":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"online_customer_booking_and_price_calculator_widget":true,"recurring_service_maintenance_agreement_auto_billing":true,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"quoting":true,"inventory":true,"trade_focus":"specialty","work_orders":true,"gps_tracking":true,"pricing_model":"quote","dispatch_board":true,"target_segment":"smb","invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 7 | 27 |
| integrations.list | `[{"name":"Office 365"},{"name":"Xero"},{"name":"MYOB"},{"name":"QuickBooks Online"},{"name":"Reece maX"},{"name":"Outlook"},{"name":"Stripe"},{"name":"Apple Pay"}]` | `[{"name":"HubSpot"},{"name":"Hover"},{"name":"ABC Supply"},{"name":"EagleView"},{"name":"QXO"},{"name":"RepCard"},{"name":"SRS Distribution"},{"name":"RoofScope"},{"name":"GAF QuickMeasure"},{"name":"Avalara"},{"name":"Clyr"},{"name":"Freshdesk"},{"name":"Zoho Books"},{"name":"Xero"},{"name":"Zoho"},{"name":"Zendesk"},{"name":"Wisetack"},{"name":"SurveyMonkey"},{"name":"Stripe"},{"name":"Slack"},{"name":"Salesforce"},{"name":"Sage Intacct"},{"name":"QuickBooks"},{"name":"Microsoft Teams"},{"name":"Jotform"},{"name":"Field Nation"},{"name":"Concur"}]` |
| market.availability | `{"hqCountry":"AU","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free for solo operators, up to 30 jobs/month","features":["Job cards","Scheduling","Quotes","Invoices","Email & SMS","Mobile payments","Accounting integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"For solo operators","contactSales":false,"includedLimits":{"jobs_per_month":"30"}},{"free":false,"name":"Growing","summary":"150 new jobs per month","commitment":"monthly","contactSales":false,"includedLimits":{"jobs_per_month":"150"}}],"addOns":[{"name":"Forms"},{"name":"Auto Routing"},{"name":"ServiceM8 Phone"}],"summary":"Free tier available. Paid plans start from Growing tier at 150 jobs/month. No lock-ins; upgrade/downgrade anytime.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.servicem8.com/za/pricing","retrievedAt":"2026-08-24T22:32:30.120Z","freeTrialDays":14,"billingPeriods":["month"]}` | `{"type":"quote","freeTier":false,"sourceUrl":"https://www.zuper.co","retrievedAt":"2026-08-13T16:56:28.736Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |

## Capabilities (Field Service Management Software)

| Capability | ServiceM8 | Zuper |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | Specialty (pest, landscaping, appliance) |
| **Platform** |  |  |
| Mobile app with offline mode | - | - |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | ✓ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | Quote / contact sales |
| **Market** |  |  |
| Target segment | - | SMB / growing contractor |

*Source: Vioscale. Generated 2026-09-01T16:29:56.078Z. "-" = undocumented, not absent.*