# ServiceM8 vs VioTrade

**Leader by Vioscale score:** VioTrade

| Attribute | ServiceM8 | VioTrade |
|---|---|---|
| **Vioscale score** | 56.1 (48% (low)) | 63.3 (55% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform for field service businesses that consolidates job management, staff scheduling, client communication, quoting, invoicing, and payment processing. Works across iOS, Android, and web, with offline capabilities for mobile teams. | Comprehensive business management platform for UK sole traders and small trade businesses that automates invoicing, quoting, job tracking, expense management, and accounting. Features mobile-first design with full offline capability and AI-powered tools including voice commands and receipt scanning. |
| features.capabilities | `{"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"gps_geofenced_timeclock_check_in_out":true,"automated_sms_email_arrival_reminders":true,"photo_based_quality_assurance_checklists":true,"recurring_route_optimization_and_scheduling":true,"integrated_voip_call_tracking_and_screen_pop":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"online_customer_booking_and_price_calculator_widget":true,"recurring_service_maintenance_agreement_auto_billing":true,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"pci":true,"soc2":false,"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":true,"target_segment":"solo","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 7 | 14 |
| integrations.list | `[{"name":"Office 365"},{"name":"Xero"},{"name":"MYOB"},{"name":"QuickBooks Online"},{"name":"Reece maX"},{"name":"Outlook"},{"name":"Stripe"},{"name":"Apple Pay"}]` | `[{"name":"Xero"},{"name":"Google Business Profile"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Stripe"},{"name":"OpenAI"},{"name":"Groq"},{"name":"ElevenLabs"},{"name":"Resend"},{"name":"Expo"},{"name":"Vonage"},{"name":"Twilio"},{"name":"Cloudflare"},{"name":"AWS"}]` |
| market.availability | `{"hqCountry":"AU","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB"],"availabilityScope":"regional","availableCountries":["GB"],"notAvailableCountries":[]}` |
| media.screenshots | - | `[{"url":"https://cdn.vioscale.ai/vendor-media/8eb9a677-2fc7-409a-9d88-f6cc6758d6eb/viotrade/b514672f-2b59-4e34-9c0d-9af795e53ce1.png","caption":"VioTrade logo"}]` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free for solo operators, up to 30 jobs/month","features":["Job cards","Scheduling","Quotes","Invoices","Email & SMS","Mobile payments","Accounting integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"For solo operators","contactSales":false,"includedLimits":{"jobs_per_month":"30"}},{"free":false,"name":"Growing","summary":"150 new jobs per month","commitment":"monthly","contactSales":false,"includedLimits":{"jobs_per_month":"150"}}],"addOns":[{"name":"Forms"},{"name":"Auto Routing"},{"name":"ServiceM8 Phone"}],"summary":"Free tier available. Paid plans start from Growing tier at 150 jobs/month. No lock-ins; upgrade/downgrade anytime.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.servicem8.com/za/pricing","retrievedAt":"2026-08-24T22:32:30.120Z","freeTrialDays":14,"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Business Pro","summary":"£20/month or £200/year (saves 2 months when billed annually)","features":["AI Voice Agent","AI Website Builder","Lead Management (500/mo)","CRM","Job Management","Calendar & Photos","Project Management","Quotes & Invoices (1000/mo)","Estimates","Receipt Scanning","Expense Tracking","RAMS Documents (10/mo)","Online Payments","Text Message Updates (50/mo)","Lead Capture Widget","Email (5000/mo)","VAT Management","Quarterly VAT Reports","P&L Reports","Xero CSV Export","Website with CMS","20 GB Storage","Custom Domain & SSL","Free .co.uk Domain (first year)"],"minSeats":1,"components":[{"kind":"fixed","amount":20,"period":"month","currency":"GBP"}],"contactSales":false,"includedLimits":{"sms":"50/mo","leads":"500/mo","emails":"5000/mo","storage":"20 GB","rams_documents":"10/mo","quotes_invoices":"1000/mo"}}],"addOns":[{"name":"Additional Team Member","components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"month","currency":"GBP"}]}],"summary":"£20/month or £200/year. One plan includes everything. Additional team members from £10/month.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.viotrade.co.uk/pricing","retrievedAt":"2026-08-19T15:48:00.031Z","freeTrialDays":14,"startingPrice":{"amount":20,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | mid |
| pricing.starting_price | - | `{"amount":20,"currency":"GBP"}` |
| pricing.transparent | no | yes |
| resources.changelog | - | https://www.viotrade.co.uk/whats-new |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.pci | - | yes |

## Capabilities (Field Service Management Software)

| Capability | ServiceM8 | VioTrade |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | ✓ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✗ |
| Inventory / parts management | ✓ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✓ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | Per user |
| **Market** |  |  |
| Target segment | - | Solo / owner-operator |

*Source: Vioscale. Generated 2026-09-01T17:07:02.089Z. "-" = undocumented, not absent.*