# ServiceM8 vs Simpro

**Leader by Vioscale score:** ServiceM8

| Attribute | ServiceM8 | Simpro |
|---|---|---|
| **Vioscale score** | 54.5 (48% (low)) | 39.3 (37% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform for field service businesses that consolidates job management, staff scheduling, client communication, quoting, invoicing, and payment processing. Works across iOS, Android, and web, with offline capabilities for mobile teams. | Simpro is a field service management platform for trades that handles complete job workflows from estimation and scheduling through field execution, invoicing, and reporting. It connects office and field teams on a single cloud interface with mobile access, integrates directly with accounting software, and uses AI to streamline administrative tasks while protecting profit margins. |
| features.capabilities | `{"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"gps_geofenced_timeclock_check_in_out":true,"automated_sms_email_arrival_reminders":true,"photo_based_quality_assurance_checklists":true,"recurring_route_optimization_and_scheduling":true,"integrated_voip_call_tracking_and_screen_pop":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"online_customer_booking_and_price_calculator_widget":true,"recurring_service_maintenance_agreement_auto_billing":true,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":false,"dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":false,"deployment_model":"cloud_web_app","invoicing_payments":true,"accounting_integration":true,"aia_g702_g703_progress_billing":false,"retainage_withholding_tracking":false,"change_order_revenue_impact_budgeting":false,"certified_payroll_davis_bacon_reporting":false,"union_payroll_complex_fringe_deductions":false,"purchase_order_and_subcontract_management":true,"granular_phase_and_cost_code_budget_tracking":true,"equipment_depreciation_and_usage_cost_allocation":false,"wip_work_in_progress_over_under_billing_reporting":false}` |
| integrations.count | 7 | 5 |
| integrations.list | `[{"name":"Office 365"},{"name":"Xero"},{"name":"MYOB"},{"name":"QuickBooks Online"},{"name":"Reece maX"},{"name":"Outlook"},{"name":"Stripe"},{"name":"Apple Pay"}]` | `[{"name":"PlanSwift"},{"name":"Sage"},{"name":"QuickBooks"},{"name":"Xero"},{"name":"MYOB"}]` |
| market.availability | `{"hqCountry":"AU","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free for solo operators, up to 30 jobs/month","features":["Job cards","Scheduling","Quotes","Invoices","Email & SMS","Mobile payments","Accounting integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"For solo operators","contactSales":false,"includedLimits":{"jobs_per_month":"30"}},{"free":false,"name":"Growing","summary":"150 new jobs per month","commitment":"monthly","contactSales":false,"includedLimits":{"jobs_per_month":"150"}}],"addOns":[{"name":"Forms"},{"name":"Auto Routing"},{"name":"ServiceM8 Phone"}],"summary":"Free tier available. Paid plans start from Growing tier at 150 jobs/month. No lock-ins; upgrade/downgrade anytime.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.servicem8.com/za/pricing","retrievedAt":"2026-08-24T22:32:30.120Z","freeTrialDays":14,"billingPeriods":["month"]}` | `{"type":"quote","addOns":[{"name":"Digital Forms"},{"name":"Data Feed"},{"name":"Maintenance Planner"},{"name":"Takeoffs"},{"name":"Simtrac"},{"name":"SMS"},{"name":"VoIP"}],"sourceUrl":"https://www.simprogroup.com/","retrievedAt":"2026-08-04T08:43:01.371Z"}` |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |

## Capabilities (Field Service Management Software)

| Capability | ServiceM8 | Simpro |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✗ |
| Inventory / parts management | ✓ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | - |
| **Market** |  |  |
| Target segment | - | SMB / growing contractor |

*Source: Vioscale. Generated 2026-09-01T20:41:01.756Z. "-" = undocumented, not absent.*