# Service Fusion vs VioTrade

**Leader by Vioscale score:** VioTrade

| Attribute | Service Fusion | VioTrade |
|---|---|---|
| **Vioscale score** | 50.8 (63% (medium)) | 63.3 (55% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that helps service companies manage work scheduling, technician dispatch, customer estimates, invoicing, and payments from a centralized dashboard. Includes mobile apps for field crews, GPS vehicle tracking, and integrations with accounting systems. | Comprehensive business management platform for UK sole traders and small trade businesses that automates invoicing, quoting, job tracking, expense management, and accounting. Features mobile-first design with full offline capability and AI-powered tools including voice commands and receipt scanning. |
| features.capabilities | `{"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"recurring_service_maintenance_agreement_auto_billing":true}` | `{"pci":true,"soc2":false,"quoting":true,"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":true,"target_segment":"solo","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true}` |
| integrations.count | 3 | 14 |
| integrations.list | `[{"name":"QuickBooks"},{"name":"ZyraTalk"},{"name":"Acorn Finance"},{"name":"pulseM"},{"name":"Customer Lobby"},{"name":"GuildQuality"},{"name":"Stripe"}]` | `[{"name":"Xero"},{"name":"Google Business Profile"},{"name":"Facebook"},{"name":"Instagram"},{"name":"Stripe"},{"name":"OpenAI"},{"name":"Groq"},{"name":"ElevenLabs"},{"name":"Resend"},{"name":"Expo"},{"name":"Vonage"},{"name":"Twilio"},{"name":"Cloudflare"},{"name":"AWS"}]` |
| market.availability | - | `{"hqCountry":"GB","primaryMarkets":["GB"],"availabilityScope":"regional","availableCountries":["GB"],"notAvailableCountries":[]}` |
| media.screenshots | - | `[{"url":"https://cdn.vioscale.ai/vendor-media/8eb9a677-2fc7-409a-9d88-f6cc6758d6eb/viotrade/b514672f-2b59-4e34-9c0d-9af795e53ce1.png","caption":"VioTrade logo"}]` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$225/month; $192/month with annual billing (15% discount)","features":["Customer Management","Estimates & Jobs","Schedule & Dispatching","QuickBooks Integration","Invoicing & Payment Processing","Project Management & Reporting","Text Messaging Alerts","Estimate Options","Company Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":225,"period":"month","currency":"USD"}],"description":"Basic scheduling, dispatch, and customer management","contactSales":false},{"free":false,"name":"Plus","summary":"$350/month; $298/month with annual billing (15% discount). Most popular.","features":["All Starter features","Job Photo Uploads","Inventory Management","Job Costing","Integrated Voice & Text","Company Reviews","Up to 3 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"Adds inventory management, job costing, and photo uploads","contactSales":false},{"free":false,"name":"Pro","summary":"$575/month; $489/month with annual billing (15% discount)","features":["All Starter & Plus features","Open API Integration","Custom Documents","eSign Documents","Customer Web Portal","Progress Billing & Recurring Invoicing","Company Reviews","Up to 5 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":575,"period":"month","currency":"USD"}],"description":"Adds eSignatures, customer web portals, and recurring invoicing","contactSales":false}],"addOns":[{"name":"ServiceCall.ai"},{"name":"GPS Fleet Tracking"}],"summary":"From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.","currency":"USD","freeTier":false,"sourceUrl":"https://www.servicefusion.com/","retrievedAt":"2026-08-04T08:43:23.678Z","startingPrice":{"amount":225,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Business Pro","summary":"£20/month or £200/year (saves 2 months when billed annually)","features":["AI Voice Agent","AI Website Builder","Lead Management (500/mo)","CRM","Job Management","Calendar & Photos","Project Management","Quotes & Invoices (1000/mo)","Estimates","Receipt Scanning","Expense Tracking","RAMS Documents (10/mo)","Online Payments","Text Message Updates (50/mo)","Lead Capture Widget","Email (5000/mo)","VAT Management","Quarterly VAT Reports","P&L Reports","Xero CSV Export","Website with CMS","20 GB Storage","Custom Domain & SSL","Free .co.uk Domain (first year)"],"minSeats":1,"components":[{"kind":"fixed","amount":20,"period":"month","currency":"GBP"}],"contactSales":false,"includedLimits":{"sms":"50/mo","leads":"500/mo","emails":"5000/mo","storage":"20 GB","rams_documents":"10/mo","quotes_invoices":"1000/mo"}}],"addOns":[{"name":"Additional Team Member","components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"month","currency":"GBP"}]}],"summary":"£20/month or £200/year. One plan includes everything. Additional team members from £10/month.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.viotrade.co.uk/pricing","retrievedAt":"2026-08-19T15:48:00.031Z","freeTrialDays":14,"startingPrice":{"amount":20,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | mid |
| pricing.starting_price | - | `{"amount":20,"currency":"GBP"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| resources.changelog | - | https://www.viotrade.co.uk/whats-new |
| security.gdpr | - | yes |
| security.pci | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Service Fusion | VioTrade |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✓ | ✓ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✗ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✗ | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✓ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | Per user |
| **Market** |  |  |
| Target segment | SMB / growing contractor | Solo / owner-operator |

*Source: Vioscale. Generated 2026-09-01T15:14:40.072Z. "-" = undocumented, not absent.*