# Sematext vs Zabbix

**Leader by Vioscale score:** Sematext

| Attribute | Sematext | Zabbix |
|---|---|---|
| **Vioscale score** | 69.1 (49% (low)) | 52.1 (17% (low)) |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` |
| description.long | Cloud-based and self-hosted observability solution that integrates infrastructure monitoring, log management, distributed tracing, and synthetic monitoring in a unified interface. Offers per-product, per-host, or per-monitor billing with no hidden overage charges. | A comprehensive monitoring solution that collects metrics from any source and provides visibility across infrastructure, applications, networks, and services, deployable either on-premises or as a managed cloud service |
| features.capabilities | `{"apm":true,"rum":true,"logs":true,"hosting":"both","metrics":true,"on_call":true,"tracing":true,"alerting":true,"dashboards":true,"otel_native":false}` | `{"logs":true,"hosting":"both","metrics":true,"alerting":true,"dashboards":true}` |
| integrations.count | 100 | 22 |
| integrations.list | `[{"name":"Syslog"},{"name":"Angular"},{"name":"Custom Webhooks"},{"name":"Kubernetes"},{"name":"GitLab CI/CD"},{"name":"Microsoft Teams"},{"name":"Akka"},{"name":"Ember"},{"name":"Next.js"},{"name":"Elasticsearch"},{"name":"Logstash"},{"name":"Kibana"},{"name":"Apache Solr"},{"name":"OpenSearch"}]` | `[{"name":"SNMP"},{"name":"Java"},{"name":"IPMI"},{"name":"SSH"},{"name":"Telnet"},{"name":"NETCONF"},{"name":"SFTP"},{"name":"ODBC"},{"name":"ICMP"},{"name":"TCP"},{"name":"Prometheus"},{"name":"Modbus"},{"name":"MQTT"},{"name":"HTTP"},{"name":"HTTPS"},{"name":"VMware"},{"name":"vCenter"},{"name":"Veeam Backup and Replication"},{"name":"Veeam Backup Enterprise Manager"},{"name":"RabbitMQ"},{"name":"GCP"},{"name":"MSSQL"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"LV","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"mac":true,"web":true,"linux":true,"windows":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Logs","summary":"From $5/month","features":["Log ingestion","Log analytics","Searching and filtering"],"components":[{"per":{"qty":1,"unit":"month"},"kind":"metered","amount":5,"period":"month","currency":"USD"}],"description":"Log management and analytics","contactSales":false},{"free":false,"name":"Infra Monitoring","summary":"From $2.8/host/month","features":["Host metrics","Container monitoring","System performance"],"components":[{"kind":"per_unit","unit":"host","amount":2.8,"period":"month","currency":"USD"}],"description":"Real-time infrastructure monitoring","contactSales":false},{"free":false,"name":"Service Monitoring","summary":"From $8.64/month","components":[{"kind":"fixed","amount":8.64,"period":"month","currency":"USD"}],"description":"Service-level performance metrics","contactSales":false},{"free":false,"name":"Tracing","summary":"From $19/month","components":[{"kind":"fixed","amount":19,"period":"month","currency":"USD"}],"description":"Zero-code distributed tracing","contactSales":false},{"free":false,"name":"Synthetics","summary":"From $2/monitor/month","features":["API monitoring","Uptime monitoring","Performance monitoring"],"components":[{"kind":"per_unit","unit":"monitor","amount":2,"period":"month","currency":"USD"}],"description":"Synthetic monitoring for APIs and websites","contactSales":false},{"free":false,"name":"Synthetics Standard","summary":"$29/month","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"description":"Packaged synthetic monitoring plan","contactSales":false},{"free":false,"name":"Synthetics Pro","summary":"$99/month","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Advanced synthetic monitoring plan","contactSales":false}],"summary":"From $2.8/host/month for infrastructure monitoring. 14-day free trial, no commitment. Metered pricing with no overage charges.","currency":"USD","freeTier":true,"sourceUrl":"https://sematext.com/pricing/","retrievedAt":"2026-08-14T21:36:12.631Z","freeTrialDays":14,"startingPrice":{"amount":2,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"open_source","plans":[{"free":false,"name":"Silver","summary":"$325/month, billed annually","features":["Online support","1 support contact","8x5 support availability","1 day initial response time","Unlimited monitored devices and metrics"],"commitment":"annual","components":[{"kind":"fixed","amount":325,"period":"month","currency":"USD"}],"description":"Online support with business-hours availability and one primary support contact","contactSales":false},{"free":false,"name":"Gold","summary":"From $825/month, billed annually","features":["Phone and online support","2 support contacts","8x5 support availability","4 hour initial response time","Distributed monitoring","Online education","5 Zabbix Online Training Vouchers (Tier 1)","1 Zabbix Summit full ticket","Unlimited monitored devices and metrics"],"commitment":"annual","components":[{"kind":"fixed","amount":825,"period":"month","currency":"USD"}],"description":"Phone and online support during business hours with two support contacts, includes distributed monitoring and training","contactSales":false},{"free":false,"name":"Platinum","summary":"Custom pricing","features":["Phone and online support","3 support contacts","24x7 support availability","2 hour initial response time","Distributed monitoring","Remote troubleshooting","Performance tuning","Environment review","Upgrades by Zabbix team","40 hours remote consultancy","30 Zabbix Online Training Vouchers (Tier 1)","10 Tier 2 training vouchers","3 Zabbix Summit full tickets"],"commitment":"annual","description":"24/7 support with three contacts, includes performance tuning, environment review, and 40 hours of remote consultancy","contactSales":true},{"free":false,"name":"Enterprise","summary":"Custom pricing, enterprise-grade support","features":["Phone and online support","7 support contacts","24x7 support availability","1.5 hour initial response time","1 hour emergency response time","Assigned Customer Success Manager","Remote troubleshooting","Performance tuning","Environment review","Upgrades by Zabbix team","80 hours remote consultancy","100 Zabbix Online Training Vouchers (Tier 1)","30 Tier 2 training vouchers","High availability","Unlimited deployments","Multiple legal entities","Hands-on assistance"],"commitment":"annual","description":"24/7 premium support with seven contacts, assigned customer success manager, hands-on assistance, and 80 hours of consultancy","contactSales":true},{"free":false,"name":"Global","summary":"Custom pricing, premium global support","features":["Phone and online support","20 support contacts","24x7 support availability","1 hour initial response time","1 hour emergency response time","Assigned Customer Success Manager","Remote troubleshooting","Performance tuning","Environment review","Upgrades by Zabbix team","High availability","Unlimited deployments","Multiple legal entities","Hands-on assistance","Annual Q&A session with product owners"],"commitment":"annual","description":"Premium global support with twenty contacts and strategic assistance across unlimited deployments and multiple entities","contactSales":true}],"summary":"Free open-source software with optional subscriptions from $325/month (Silver). All subscriptions include support SLAs and 5 years of security fixes.","currency":"USD","freeTier":true,"sourceUrl":"https://www.zabbix.com","retrievedAt":"2026-08-16T21:34:30.194Z","freeTrialDays":5,"startingPrice":{"amount":325,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | open_source |
| pricing.price_level | low | free |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |

## Capabilities (Observability Tools)

| Capability | Sematext | Zabbix |
|---|:--:|:--:|
| **Signals** |  |  |
| Metrics | ✓ | ✓ |
| Log management | ✓ | ✓ |
| Distributed tracing | ✓ | - |
| Application performance monitoring | ✓ | - |
| Real-user monitoring | ✓ | - |
| **Response** |  |  |
| Alerting | ✓ | ✓ |
| On-call / incident management | ✓ | - |
| **Insight** |  |  |
| Dashboards | ✓ | ✓ |
| **Standards** |  |  |
| OpenTelemetry-native | ✗ | - |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud + self-hosted |

*Source: Vioscale. Generated 2026-09-01T16:48:50.775Z. "-" = undocumented, not absent.*