# Salesforce Field Service vs Skedulo

| Attribute | Salesforce Field Service | Skedulo |
|---|---|---|
| **Vioscale score** | 11.5 (29% (low)) | 42 (25% (low)) |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true}` |
| description.long | Salesforce provides an integrated customer relationship management platform that combines CRM, commerce, marketing, and service tools. The platform includes data integration capabilities, compliance management features, development sandboxes, and AI-powered agents to automate business processes. | A cloud-based workforce management system that helps organizations schedule, manage, and monitor their field-based workers in real-time. It enables companies to allocate jobs, track employee locations, and optimize their mobile workforce operations across any industry. |
| features.capabilities | `{"deployment_archive":"standalone_enterprise_cloud"}` | `{"trade_focus":"general","gps_tracking":true,"dispatch_board":true,"target_segment":"enterprise","deployment_archive":"standalone_enterprise_cloud"}` |
| integrations.count | 4 | 3 |
| integrations.list | `[{"name":"MuleSoft"},{"name":"Slack"},{"name":"Tableau"},{"name":"Data 360"}]` | `[{"name":"AskNicely"},{"name":"eduMe"},{"name":"VoiceBrain"},{"name":"Workday"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","summary":"Variable pricing depending on product and deployment. Contact sales for specific Field Service pricing.","currency":"USD","sourceUrl":"https://www.salesforce.com/marketing/pricing/","retrievedAt":"2026-08-24T21:11:38.366Z","freeTrialDays":30,"billingPeriods":["month","year"]}` | - |
| pricing.model | quote | - |
| pricing.price_level | unknown | - |
| pricing.transparent | no | - |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.soc2 | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Salesforce Field Service | Skedulo |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | - | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | - |
| Dispatch / scheduling board | - | ✓ |
| Work-order management | - | - |
| **Quote-to-cash** |  |  |
| Quoting / estimates | - | - |
| Invoicing + in-field payments | - | - |
| **Operations** |  |  |
| GPS / fleet tracking | - | ✓ |
| Inventory / parts management | - | - |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | - | - |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | - |
| **Market** |  |  |
| Target segment | - | Enterprise / multi-location |

*Source: Vioscale. Generated 2026-09-01T16:51:53.884Z. "-" = undocumented, not absent.*