# Salesforce Agentforce vs smolagents

**Leader by Vioscale score:** smolagents

| Attribute | Salesforce Agentforce | smolagents |
|---|---|---|
| **Vioscale score** | 31.7 (55% (medium)) | 54.8 (35% (low)) |
| activity.commits_last_30d | - | 2 |
| adoption.dependent_repos | - | 0 |
| adoption.github_stars | - | 29,002 |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"self_hosted":true}` |
| description.long | A cloud-based platform for building and deploying AI agents that handle customer service, sales engagement, and employee support tasks across web, phone, and app channels. Agents resolve cases, recommend products, and engage customers around the clock with human handoff when needed. | An open-source framework that enables you to create AI agents in just a few lines of code. It provides two agent types: CodeAgents that write actions as Python code, and ToolCallingAgents for JSON/text-based tool invocation. Supports any LLM provider and sandboxed code execution. |
| features.capabilities | `{"mcp_support":true,"pricing_model":"seat-enterprise-quote","deployment_model":"embedded-in-cloud","human_in_the_loop":true,"orchestration_model":"multi-agent-hierarchical","tool_function_calling":true}` | `{"open_source":true,"pricing_model":"open-source-self-host","deployment_model":"library-self-hosted","memory_architecture":"session","orchestration_model":"multi-agent-hierarchical","tool_function_calling":true,"code_execution_sandbox":true,"model_provider_agnostic":true}` |
| integrations.count | 11 | 33 |
| integrations.list | `[{"name":"Slack"},{"name":"MuleSoft"},{"name":"Salesforce Service Cloud"},{"name":"Salesforce Sales Cloud"},{"name":"Tableau"},{"name":"Data 360"},{"name":"Apex"},{"name":"JavaScript"},{"name":"Salesforce Flows"},{"name":"Git"},{"name":"VS Code"}]` | `[{"name":"OpenAI"},{"name":"Anthropic"},{"name":"LiteLLM"},{"name":"Ollama"},{"name":"Transformers"},{"name":"DuckDuckGoSearchTool"},{"name":"Hugging Face Inference API"},{"name":"Together AI"},{"name":"Groq"},{"name":"PyCharm"}]` |
| language.primary | - | Python |
| license.spdx | - | Apache-2.0 |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","GB","EU","AU","JP"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Salesforce Starter","summary":"$25/user/month (transaction fees apply)","commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"}],"description":"Entry-level plan for getting started with Agentforce","contactSales":false}],"addOns":[{"name":"Connected Slack Conversations"},{"name":"Multi-Channel Journeys"},{"name":"Automated Data Management"}],"summary":"From $25/user/month. Additional capabilities and Success Plans available via sales consultation.","currency":"USD","freeTier":false,"sourceUrl":"https://www.salesforce.com/marketing/pricing/","retrievedAt":"2026-08-21T11:07:19.460Z","startingPrice":{"unit":"seat","amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"open_source","summary":"Open source and free. Optional paid services (Hugging Face Spaces, Inference Endpoints) for hosting agents start from $0.","freeTier":true,"sourceUrl":"https://huggingface.co/pricing","retrievedAt":"2026-08-21T11:02:04.504Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | free |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | - |
| pricing.transparent | no | yes |
| release.cadence_days | - | 14 |
| release.history | - | `[{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.26.0","date":"2026-05-29T05:09:47Z","type":"stable","version":"v1.26.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.25.0","date":"2026-05-14T11:38:12Z","type":"stable","version":"v1.25.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.24.0","date":"2026-01-16T05:38:28Z","type":"stable","version":"v1.24.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.23.0","date":"2025-11-17T14:35:02Z","type":"stable","version":"v1.23.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.22.0","date":"2025-09-25T08:47:27Z","type":"stable","version":"v1.22.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.21.3","date":"2025-09-01T14:35:16Z","type":"stable","version":"v1.21.3"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.21.2","date":"2025-08-20T05:15:23Z","type":"stable","version":"v1.21.2"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.21.1","date":"2025-08-11T10:52:43Z","type":"stable","version":"v1.21.1"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.21.0","date":"2025-08-07T10:48:49Z","type":"stable","version":"v1.21.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.20.0","date":"2025-07-10T16:22:39Z","type":"stable","version":"v1.20.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.19.0","date":"2025-06-24T08:43:14Z","type":"stable","version":"v1.19.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.18.0","date":"2025-06-10T14:15:08Z","type":"stable","version":"v1.18.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.17.0","date":"2025-05-27T11:26:12Z","type":"stable","version":"v1.17.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.16.1","date":"2025-05-16T15:06:21Z","type":"stable","version":"v1.16.1"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.16.0","date":"2025-05-16T05:59:44Z","type":"stable","version":"v1.16.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.15.0","date":"2025-05-07T15:25:24Z","type":"stable","version":"v1.15.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.14.0","date":"2025-04-18T09:59:12Z","type":"stable","version":"v1.14.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.13.0","date":"2025-04-02T15:10:31Z","type":"stable","version":"v1.13.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.12.0","date":"2025-03-20T09:37:38Z","type":"stable","version":"v1.12.0"},{"url":"https://github.com/huggingface/smolagents/releases/tag/v1.11.0","date":"2025-03-14T19:55:16Z","type":"stable","version":"v1.11.0"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.vulnerabilities | - | `{"count":5,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=pypi&package_name=smolagents&per_page=100","last_12m":4,"max_severity":"CRITICAL"}` |

## Capabilities (AI Agent Frameworks)

| Capability | Salesforce Agentforce | smolagents |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Orchestration model | Multi agent hierarchical | Multi agent hierarchical |
| Model provider agnostic | - | ✓ |
| Tool function calling | ✓ | ✓ |
| Code execution sandbox | - | ✓ |
| Memory architecture | - | Session |
| Mcp support | ✓ | - |
| A2a support | - | - |
| Human in the loop | ✓ | - |
| Streaming output | - | - |
| Structured output | - | - |
| Multi language SDK | - | - |
| Deployment model | Embedded in cloud | Library self hosted |
| Open source | - | ✓ |
| Pricing model | Seat enterprise quote | Open source self host |

*Source: Vioscale. Generated 2026-09-01T16:46:16.064Z. "-" = undocumented, not absent.*