# Rosie vs SimplePhones

**Leader by Vioscale score:** Rosie

| Attribute | Rosie | SimplePhones |
|---|---|---|
| **Vioscale score** | 52.8 (55% (medium)) | 47.8 (37% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-powered phone answering service that handles incoming calls, answers frequently asked questions, books appointments, and sends real-time notifications to users via text and email. Operates around the clock without requiring human receptionists. | An artificial intelligence phone agent that answers business calls, responds to inquiries, books appointments, and takes messages. Customers configure the agent with business details, then the service operates independently by answering their assigned phone number. |
| features.capabilities | `{"iso_27001":true,"pricing_model":"flat_monthly_tiered_by_call_volume","deployment_model":"smb_turnkey_saas","specialized_industry_verticals":"home_services","sms_text_message_follow_up_on_voice_intent":true,"rag_knowledge_base_for_custom_business_faqs":true,"live_human_receptionist_transfer_and_routing":true,"after_hours_missed_call_and_overflow_answering":true,"native_appointment_calendar_booking_and_modification":true}` | `{"pricing_model":"flat_monthly_tiered_by_call_volume","deployment_model":"smb_turnkey_saas","specialized_industry_verticals":"agnostic","rag_knowledge_base_for_custom_business_faqs":true,"after_hours_missed_call_and_overflow_answering":true,"native_appointment_calendar_booking_and_modification":true}` |
| integrations.count | 3 | 1 |
| integrations.list | `[{"name":"Shopify"},{"name":"Google Business Profile"},{"name":"Google"}]` | `[{"name":"Zapier"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Professional","summary":"$49/month for 250 minutes","features":["Answers every call 24/7","250 minutes per month","Trained on products and policies","Answers product questions and FAQs","Provides order and delivery status","Initiates returns and cancellations","Custom greeting with 10+ voices","Spanish language support","Native iOS and Android apps"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"call_minutes":"250/month"}},{"free":false,"name":"Scale","summary":"$149/month for 1,000 minutes","features":["1,000 minutes per month","Text delivery tracking links","Text product links for purchases","Live transfer to team or call center"],"commitment":"monthly","components":[{"kind":"fixed","amount":149,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"call_minutes":"1000/month"}},{"free":false,"name":"Growth","summary":"$299/month for 2,000 minutes","features":["2,000 minutes per month","Text checkout links for new purchases","Waterfall transfer until someone answers","Custom agent training and priority support"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"call_minutes":"2000/month"}},{"free":false,"name":"Custom","summary":"Custom pricing available","description":"Tailored pricing and features for specific business needs","contactSales":true}],"addOns":[{"name":"SMS Features"}],"summary":"From $49/month. 7-day free trial with all features.","currency":"USD","freeTier":false,"sourceUrl":"https://heyrosie.com/blog/virtual-receptionist-pricing","retrievedAt":"2026-08-21T11:04:14.433Z","freeTrialDays":7,"startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Base","summary":"$97/mo for 100 calls, month-to-month, cancel anytime","features":["Automated call answering","Appointment booking","Message taking","Customizable language and accents","CRM integration support","Custom knowledge base requests","Zapier webhook support"],"commitment":"monthly","components":[{"kind":"fixed","amount":97,"period":"month","currency":"USD"}],"description":"100 calls per month","contactSales":false,"includedLimits":{"calls":"100/mo"}}],"summary":"From $97/mo for 100 calls. No long-term commitment.","currency":"USD","freeTier":false,"sourceUrl":"https://simplephones.ai","retrievedAt":"2026-08-21T10:59:15.202Z","startingPrice":{"amount":97,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":49,"currency":"USD"}` | `{"amount":97,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |

## Capabilities (AI Receptionists)

| Capability | Rosie | SimplePhones |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Smb turnkey saas | Smb turnkey saas |
| Specialized industry verticals | Home services | Agnostic |
| Native appointment calendar booking and modification | ✓ | ✓ |
| Sub second latency and barge in handling | - | - |
| After hours missed call and overflow answering | ✓ | ✓ |
| SMS text message follow up on voice intent | ✓ | - |
| Live human receptionist transfer and routing | ✓ | - |
| Multi lingual auto detection and answering | - | - |
| Rag knowledge base for custom business faqs | ✓ | ✓ |
| HIPAA compliance for medical booking | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | ✓ | - |
| Pricing model | Flat monthly tiered by call volume | Flat monthly tiered by call volume |

*Source: Vioscale. Generated 2026-09-01T16:33:45.923Z. "-" = undocumented, not absent.*