# RingCentral Video vs Zoom

| Attribute | RingCentral Video | Zoom |
|---|---|---|
| **Vioscale score** | 61.1 (43% (low)) | 60.5 (54% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based video meeting service with AI-powered live transcription, automated meeting notes, intelligent meeting summaries, and smart invitations. Integrates with team messaging and calendar systems across desktop, web, and mobile platforms with enterprise-grade security. | Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. |
| features.capabilities | - | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 500 | 3 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Microsoft 365"},{"name":"Outlook"},{"name":"Google Calendar"}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"}]` |
| market.availability | `{"primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"freemium","plans":[{"free":true,"name":"RingCentral Video Pro","summary":"Free tier","contactSales":false},{"free":false,"name":"RingCentral Video Pro+","contactSales":false},{"free":false,"name":"RingEX","features":["Unlimited VoIP calls and conference calls within US and Canada","Main company-level phone number (toll-free or local)","Additional phone numbers available for additional fee","Fax capabilities"],"description":"Bundled communications suite including video, calling, and fax","contactSales":false}],"freeTier":true,"sourceUrl":"https://www.ringcentral.com/gb/en/pricing/ai-receptionist.html","retrievedAt":"2026-08-19T22:21:35.746Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | - | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Video Conferencing)

| Capability | RingCentral Video | Zoom |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | - |
| Live transcription | - | - |
| AI assistant | - | - |
| Breakout rooms | - | - |
| Browser join | - | - |
| Pstn dial in | - | - |
| Virtual backgrounds | - | - |
| SSO SAML | - | - |
| HIPAA available | - | - |
| SOC2 | - | - |
| Open source | - | - |

*Source: Vioscale. Generated 2026-09-01T16:40:02.114Z. "-" = undocumented, not absent.*