# RingCentral vs Zulip

| Attribute | RingCentral | Zulip |
|---|---|---|
| **Vioscale score** | 66.7 (57% (medium)) | 70.8 (73% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` |
| description.long | A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications. | Zulip is an open-source team chat platform featuring topic-based threading to organize conversations. It supports both synchronous and asynchronous workflows and offers flexible deployment options including cloud hosting or self-hosted infrastructure. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":false,"messaging":true,"api_access":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"compliance_controls":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"e2e_encryption":true,"screen_sharing":false,"video_meetings":true,"app_marketplace":true,"compliance_controls":true,"guest_external_access":true}` |
| integrations.count | 500 | 130 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Bullhorn"},{"name":"Netsuite"},{"name":"ServiceNow"},{"name":"Sugar CRM"},{"name":"Dynamics"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Mattermost"},{"name":"Rocket.Chat"},{"name":"Matrix"},{"name":"IRC"},{"name":"Email"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Asana"},{"name":"Jira"},{"name":"Linear"},{"name":"Trello"},{"name":"Basecamp"},{"name":"Jenkins"},{"name":"CircleCI"},{"name":"GitHub Actions"},{"name":"Travis CI"},{"name":"TeamCity"},{"name":"Heroku"},{"name":"Netlify"},{"name":"Docker"},{"name":"Kubernetes"},{"name":"Ansible Tower"},{"name":"Puppet"},{"name":"Grafana"},{"name":"Prometheus"},{"name":"Nagios"},{"name":"New Relic"},{"name":"Sentry"},{"name":"PagerDuty"},{"name":"Opsgenie"},{"name":"Splunk"},{"name":"Freshdesk"},{"name":"Zendesk"},{"name":"Salesforce"},{"name":"Dropbox"},{"name":"Google Calendar"},{"name":"Nextcloud"},{"name":"Notion"},{"name":"Zapier"},{"name":"IFTTT"},{"name":"n8n"},{"name":"BigBlueButton"},{"name":"Jitsi Meet"},{"name":"Webex"},{"name":"Zoom"},{"name":"Tenor"}]` |
| market.availability | `{"primaryMarkets":["US","CA","AU","GB","DE","FR","IT","ES","PT","SG"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"cli":true,"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Core","summary":"$20/user/month (billed annually)","features":["Unlimited domestic calling","On-demand call recording","100 toll-free minutes","25 SMS per user per month","HD meetings (200 participants)","AI Receptionist add-on","AI Virtual Assistant","Captions & transcriptions","Notes & summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}],"description":"Unify calls, meetings, and chat in an all-in-one, professional app","contactSales":false,"includedLimits":{"sms_per_user":"25/month","toll_free_minutes":"100","meeting_participants":"200"}},{"free":false,"name":"Advanced","summary":"$25/user/month (billed annually)","features":["Everything in Core","CRM integrations","Connect multiple sites","Core reporting and insights","1000 toll-free minutes","100 SMS per user per month","AI Receptionist add-on","AI Virtual Assistant","AI Writer","Captions & transcriptions","Notes & summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"}],"description":"Connect teams across locations and improve customer engagement","contactSales":false,"includedLimits":{"sms_per_user":"100/month","toll_free_minutes":"1000"}},{"free":false,"name":"Ultra","summary":"$35/user/month (billed annually)","features":["Everything in Advanced","10000 toll-free minutes","200 SMS per user per month","RingCentral Webinar","Historical and real-time insights","Unlimited storage","Device analytics & alerts","All AI Virtual Assistant features"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":35,"period":"month","currency":"USD"}],"description":"Engage audiences at scale, backed by deep business insights","contactSales":false,"includedLimits":{"sms_per_user":"200/month","toll_free_minutes":"10000"}},{"free":false,"name":"Customer Engagement Bundle","summary":"Custom pricing","features":["Everything in Ultra","Business SMS Booster","Call Queues Booster"],"description":"Orchestrate faster, consistent service with connected voice & SMS","contactSales":true}],"addOns":[{"name":"AI Receptionist (AIR)"}],"summary":"From $20/user/month (billed annually). Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.ringcentral.com","retrievedAt":"2026-08-03T14:28:56.383Z","startingPrice":{"amount":20,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Zulip Cloud Free","summary":"Free","features":["10,000 messages search history","5GB total file storage","Complete team chat solution","Hundreds of integrations","Advanced roles and permissions","Guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"5GB total","message_search_history":"10,000 messages"}},{"free":false,"name":"Zulip Cloud Standard","summary":"$6.67/user/month billed annually or $8/month","features":["Unlimited search history","5GB per user storage","Custom permission groups","Message retention policies","Custom branding","Priority support","Public access option"],"components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"5GB per user","message_search_history":"unlimited"}},{"free":false,"name":"Zulip Cloud Plus","summary":"$10/user/month billed annually or $12/month (minimum 10 users)","features":["All Standard features","25GB per user storage","SAML SSO (Okta, OneLogIn)","SCIM sync","Custom domain","Guest list visibility controls"],"minSeats":10,"components":[{"kind":"per_unit","unit":"seat","amount":10,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"storage":"25GB per user"}},{"free":true,"name":"Self-hosted Free","summary":"Free","features":["All Zulip features","Mobile notifications (limited)","100% open-source"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Self-hosted Basic","summary":"$3.50/user/month, $20/month off first year","features":["All features","Unlimited mobile notifications","Supports open-source development"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":3.5,"period":"month","currency":"USD"},{"kind":"fixed","amount":-20,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Self-hosted Business","summary":"$6.67/user/month billed annually or $8/month (minimum 25 users), $20/month off first year","features":["All features","Email and chat support","SSO (SAML, Entra ID)","AD/LDAP sync","Configurable guest access","Compliance controls","Data exports"],"minSeats":25,"components":[{"kind":"per_unit","unit":"seat","amount":6.67,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Self-hosted Enterprise","summary":"Contact sales","features":["All features","Phone, email and chat support","OpenID Connect SSO","SCIM sync","Implementation consulting","Custom development","Advanced deployment options"],"contactSales":true}],"summary":"From free to $12/user/month (Cloud Plus). Self-hosted from $3.50/user/month.","currency":"USD","freeTier":true,"sourceUrl":"https://zulip.com/plans/","retrievedAt":"2026-08-13T22:40:25.808Z","startingPrice":{"amount":-20,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | free |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Collaboration Software)

| Capability | RingCentral | Zulip |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✗ |
| Recording / transcription | Recording + AI notes | - |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | - | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | ✓ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✗ | ✓ |

*Source: Vioscale. Generated 2026-09-01T14:41:06.759Z. "-" = undocumented, not absent.*