# Retool vs Tray.io

**Leader by Vioscale score:** Retool

| Attribute | Retool | Tray.io |
|---|---|---|
| **Vioscale score** | 68.4 (71% (medium)) | 52.7 (56% (medium)) |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A low-code platform for building production-ready internal software with AI-assisted app generation, workflows, and direct secure connections to enterprise data sources. | Tray Helix is a platform that takes AI-generated applications from tools like Claude Code and deploys them to a managed runtime with built-in security controls, audit trails, and cost management. It provides visibility and governance over AI applications in production. |
| features.capabilities | `{"hosting":"both","ai_steps":true,"free_tier":true,"rbac_audit":true,"app_builder":true,"pricing_metric":"seat","visual_builder":true,"prebuilt_connectors":"PostgreSQL, MySQL, REST APIs, GraphQL, Stripe, Firebase, GitHub","custom_http_connector":true,"environments_versioning":true}` | `{"hosting":"cloud","ai_steps":true,"code_steps":true,"rbac_audit":true,"app_builder":true,"error_handling":true,"pricing_metric":"consumption","visual_builder":true,"prebuilt_connectors":"AI agent tools and integrations for BambooHR, Zendesk, Jira, Confluence, and LLM","custom_http_connector":true,"environments_versioning":true}` |
| integrations.count | 7 | 7 |
| integrations.list | `[{"name":"PostgreSQL"},{"name":"MySQL"},{"name":"REST APIs"},{"name":"GraphQL"},{"name":"Stripe"},{"name":"Firebase"},{"name":"GitHub"}]` | `[{"name":"Anthropic (Claude)"},{"name":"BambooHR"},{"name":"Zendesk"},{"name":"Jira"},{"name":"Confluence"},{"name":"Pinecone"},{"name":"OpenAI"}]` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Unlimited web & mobile apps","500 workflow runs/month","5GB data storage","Up to 5 users","20 hours/month of Agents","250 AI credits/month"],"minSeats":5,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"For developers and early exploration","contactSales":false,"includedLimits":{"ai_credits":"250/month","agent_hours":"20/month","data_storage":"5GB","workflow_runs":"500/month"}},{"free":false,"name":"Team","summary":"£80/builder/mo + £40/internal user/mo","features":["Everything in Free","5,000 workflow runs/month","Staging environment","App release versions","Support for >5 users","1,000 AI credits/month"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"builder","amount":80,"period":"month","currency":"GBP"},{"kind":"per_unit","unit":"internal_user","amount":40,"period":"month","currency":"GBP"}],"description":"For growing, collaborative teams","contactSales":false,"includedLimits":{"ai_credits":"1,000/month","workflow_runs":"5,000/month"}},{"free":false,"name":"Business","summary":"£400/builder/mo + £120/internal user/mo","features":["Everything in Team","Audit logging","Rich permission controls","Portals and embedded apps","Unlimited environments","Unlimited modules","External user pricing available","3,000 AI credits/month"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"builder","amount":400,"period":"month","currency":"GBP"},{"kind":"per_unit","unit":"internal_user","amount":120,"period":"month","currency":"GBP"}],"description":"For teams who need more control","contactSales":false,"includedLimits":{"ai_credits":"3,000/month"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with flexible scaling","features":["Everything in Business","SAML / OpenID Connect SSO","Source control","Custom branding","Independent workspaces","Platform APIs and workflow triggers","Volume-based discounts","Dedicated support","10,000 AI credits/month"],"commitment":"annual","description":"For teams & orgs operating at scale","contactSales":true,"includedLimits":{"ai_credits":"10,000/month"}}],"addOns":[{"name":"External users (Business+)","components":[{"kind":"tiered","tiers":[{"max":50,"min":0,"amount":0,"period":"month","currency":"GBP"},{"max":250,"min":51,"amount":6.25,"period":"month","currency":"GBP"},{"max":500,"min":251,"amount":4.58,"period":"month","currency":"GBP"},{"min":501,"amount":3,"period":"month","currency":"GBP"}]}]},{"name":"Additional AI credit packs"}],"summary":"From £80/builder/mo. Free tier available. Annual billing provides 20% savings.","currency":"GBP","freeTier":true,"sourceUrl":"https://retool.com/","retrievedAt":"2026-08-03T22:57:11.734Z","startingPrice":{"amount":40,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` | `{"type":"quote","plans":[{"free":false,"name":"Pro","features":["3 workspaces","7-day insights","7-day log retention","700+ connectors"],"description":"For specific use cases","contactSales":false,"includedLimits":{"connectors":"700+","workspaces":"3","log_retention":"7 days","insights_retention":"7 days"}},{"free":false,"name":"Team","features":["20 workspaces","30-day insights","7-day expandable log retention","Log retention management","Guardian Log Masking","All add-ons available for purchase"],"description":"For multiple use cases within a department","contactSales":false,"includedLimits":{"workspaces":"20","log_retention":"7 days expandable","insights_retention":"30 days"}},{"free":false,"name":"Enterprise","features":["Unlimited workspaces","180-day insights","Advanced on-premise SSO","HIPAA","Regional hosting","Log streaming","Data engineering"],"description":"For multiple departments and partner integrations","contactSales":true,"includedLimits":{"workspaces":"Unlimited","insights_retention":"180 days"}}],"addOns":[{"name":"Agent Development"},{"name":"HIPAA"},{"name":"SSO"},{"name":"Regional hosting"},{"name":"Log streaming"},{"name":"Data engineering"}],"summary":"Usage-based pricing. Contact sales for customized quote. Free trial available.","freeTier":false,"sourceUrl":"https://tray.io","retrievedAt":"2026-08-03T22:56:20.449Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | unknown |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 100 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | yes |

## Capabilities (No-Code Automation Tools)

| Capability | Retool | Tray.io |
|---|:--:|:--:|
| **Builder** |  |  |
| Visual flow builder | ✓ | ✓ |
| Inline code steps (JS/Python) | - | ✓ |
| Branching / conditionals | - | - |
| Loops / iteration | - | - |
| Error handling / retries | - | ✓ |
| AI / LLM actions | ✓ | ✓ |
| Front-end app builder | ✓ | ✓ |
| **Connectors** |  |  |
| Pre-built connectors | PostgreSQL, MySQL, REST APIs, GraphQL, Stripe, Firebase, GitHub | AI agent tools and integrations for BambooHR, Zendesk, Jira, Confluence, and LLM |
| Custom HTTP connector | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |
| **Governance** |  |  |
| Environments + version control | ✓ | ✓ |
| RBAC + audit log | ✓ | ✓ |
| **Pricing** |  |  |
| Pricing metric | Seat | Consumption |
| Free tier | ✓ | - |

*Source: Vioscale. Generated 2026-09-01T15:22:10.642Z. "-" = undocumented, not absent.*